Bug You Not

I am so happy I went with this company. The owner contacted me and was very professional and answered all of my questions. His technician, Karron, came out the next day and sprayed our home. He was professional, thorough, and explained the process to us. If you need an exterminator, I recommend this company.

Jamerson’s steam heat treatment did help a bit with the bed bugs. But they were never gone. I still was getting biten. I felt that if he came out and steam heated again more throroughly and diligently he could have gotten rid of them. He tried the excuse that maybe I didnt have bed bugs but something else. I know 100% I have bed bugs and argueing about that point is a way of not taking responsibilty for his work. I asked him to please steam heat again and he refused. So I paid for nothing in the end.

One week after treatment....none spotted....still worried but trying to be positive. Both owner and tech were very helpful, answered all of my questions (and there were A LOT)! Updated to add-My apartments are giving me a hard time for using this company instead of the company the apartment subcontracts to and the owner at Bug Me Not, has gone over and above in helping me deal with them. A customer service win, for sure!

I called on a Sunday and he was here by Monday afternoon. He did a thorough check for bugs and determined that's not what I have. Would definitely use them in the future if needed again

I highly recommend this company due to the honesty of the owner. I hired the company, because I thought I had bed bugs. Turned out what I had found wasn't a bed bug, but instead was a tiny beetle like bug. The owner could have easily lied to me about the problem and gotten my money. Instead he honestly responded to my texts that had photos of what I found. He was really nice and answered all my questions for free. If you want someone who isn't going to try and up sale you stuff this is the one to go with.