- What should the customer know about your pricing (e.g., discounts, fees)?
All onsite projects start with a 1.5 hour onsite meeting for $200. In an effort to keep from inflating the total price, I bill my full service projects at an hourly rate of $110. This ensures that you only pay for the actual time I spend working on your project. In order to keep the project within your budget, I estimate the total amount of time expected and give you a range such as 20-30 hours. I track my hours using a digital time tracking tool, which I’ve been using for years. I bill on the 1st and 15th of each month and won’t go beyond the expected range without written approval or change of scope.
- What is your typical process for working with a new customer?
1. Phone call 2. Schedule initial consultation 3. Send recommendations to client, including proposal with estimate to launch a project 4. Launch project