- What should the customer know about your pricing (e.g., discounts, fees)?
We have high quality, energy efficient windows at an affordable price. Our prices include removal of old windows/doors, installation of new windows/doors, and lifetime warranties against accidental glass breakage, labor, and seal failure. We offer discounts for: Military - active and retired Veterans Educators First Responders All Medical Personnel Volume Discounts
- What is your typical process for working with a new customer?
We will contact you within 24 hours to schedule a free in-home consultation that takes 30-45 minutes of your time. I will have a thoughtful conversation with you about your project, show you our samples, answer your questions, measure the openings, and leave you a written proposal outlining the cost of your project. Our lead installer will come and remeasure the openings to insure a custom fit into the existing openings. We will order the windows/doors, schedule an install date, and install the windows/doors in about 4-6 weeks from contract date. Our installers are professional, and factory trained. They are respectful, honest, trustworthy, hard working people. We are dedicated to providing the best value, quality service, and pleasant experience from start to finish.
- What education and/or training do you have that relates to your work?
I have over 19 years experience in the industry. Started out my career in real-estate, moved on to home improvement - buying, renovating, and selling distressed properties. My passion to help others brought me to the window/door replacement industry. I am patient, honest, respectful, and want to insure that you have a pleasant experience from start to finish.