Texas Window Store
It’s free with no obligation to hire
15 Pella Windows
17 Pella Windows
Photos and Videos
Door opening type
French or double,
Scott helped me plan this install perfectly, tommy and wife showed up right on time and made sure to drape my house w paper to keep it clean as possible. We are happy with the install, thank you!Oct 30, 2018Verified
I hired them to replace a cracked window in my home. After three weeks of wait time, the window that was installed was the incorrect size. It was smaller in size, leading to visible sealing material and gaps around it. They said they would fix the mistake, but needed full payment before that. So i tried co-operating and paid them in full, but it took them a few more weeks to get back to me, and after scheduling a date and time, they never showed up. They didn't even leave a message or call to re-schedule either. So in addition to having waited almost 2 months for the window replacement, I have a smaller uglier window pane, and I am still waiting on the job being done correctly. Update - They re-scheduled and came out this morning and replaced the window with one that fits better. They were punctual and very professional with the work. :-)Aug 29, 2018Verified
Texas Window Store did an exceptional installation of a large window. From start to finish they were professional and protective of our property. The experience was seamless. We are very pleased with the results.Aug 1, 2018Texas Window Store's reply
Barbara it was a pleasure working with you.
Scheduled a visit to take measurement and waited for someone to show up. If they can't come to earn business I wonder how the actual work schedule will look like.Jul 7, 2018VerifiedTexas Window Store's reply
Shams, I do apologize and there is no excuse for this. As you have seen we have 5 star reviews. I would like to be able to see how we can make this right should you allow us to come out. Once again we are sorry for any inconvenience. Todd & Shari
Thank you so much for the great job and fast turnaround, I'll be calling you again!Jun 17, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We don’t believe one size fits all. Tell us what you are looking for and we will provide you the best options based on your criteria. Ultimately, you decide what meets your needs. Leave the rest to us. You can rest assured our focus is on you, your project, and delivering exceptional work. We want you so impressed that you'll refer us to a friend - simple, right?
- What is your typical process for working with a new customer?Our process is to visit with you and learn what it is you are looking for. We will go over the options based on your criteria. Ultimately we will provide you a quote and then you can decide if you are comfortable in moving forward.
- What education and/or training do you have that relates to your work?Scott Parish, is in charge of all Production. He has nearly 15 years of home improvement and installation experience. He has lead as many 8 production teams at once and has successfully overseen the installation of over 25,000 replacement windows and doors combined on over 3000 jobs. We can safely say Scott has nearly seen it all. Let his years of hands on experience provide you with the confidence you deserve, all the while knowing that all Installations are fully warranted.