Dr Kool

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Introduction: Do great quality work without cutting corners and don’t overcharge. Love to keep customers Kool!

Overview

Hired 7 times

Background checked

3 employees

39 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Featured Projects

16 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.6

9 reviews

5

89%

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11%

Read reviews that mention:

Sep 8.

Dec 19, 2023

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Hired on Thumbtack

Initially the communication was great. Patrick came out to inspect replacing the duct work and told me it would be around $4,000. He told me he would work with me on a payment plan for 6 months and email me the terms. When I received the email it only showed the quote for $4,000. I emailed and messaged multiple times asking how much the payments would be and he never responded on Thumbstack or email. Very unprofessional to say you would negotiate a payment plan only to rescind later on. That is not a way to conduct business. Fortunately I found a company that has worked with me on financing the repairs.

Details: House • Single-level building • 1,000 - 2,000 sq ft • Heating and cooling • 1 - 5 vents

Duct and Vent Cleaning

John P.

Jul 1, 2020

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Hired on Thumbtack

Saved me nearly $5,900 with a repair over other replacement bids. After having two other technicians from another company out 24 hours apart for the same issue, we were told that the only option was to replace our entire HVAC system (roughly $6,000). I called Dr. Kool to get a replacement quote. Instead, our technician, Patrick, looked over the system and found 2 simple fixes that will keep our system running smoothly! He replaced one capacitor and then tinkered with loose wiring for as long as it took to do the job right. These common and simple fixes were missed by two previous technicians at a reputable in-town competitor who we have used before. Patrick and Dr. Kool have a new customer for life!

Details: Replace an existing A/C unit • Homeowner or property manager (not done) • Closet • Ground floor • 1,000 - 2,000 sq ft • One story • House

Dr Kool's reply

Thank you for your business! Glade we were able to help you out and save you big bucks. Have a kool Day!

Central Air Conditioning Installation or Replacement

Martin L.

Oct 17, 2018

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Hired on Thumbtack

Very courteous and responsive. They performed the service I requested at a fraction of the cost quoted by one of their competitors. I will definitely be using them in the future.

Details: Repair • A few weeks ago • Electric (most common) • Attic • Ground floor • House

Dr Kool's reply

Thank you sir!

Central Air Conditioning Repair or Maintenance

Terrell M.

Jul 29, 2018

Patrick installed an air conditioning and heating system in my home. He also quickly serviced an A/C system at a rent house that I needed serviced ASAP. It was a pleasure to deal with Patrick . His prices were very reasonable and his work was excellent. Highest recommendation for Dr. Kool.

Dr Kool's reply

Thank you Terrell! Have a Kool Day!

Gabriel V.

May 28, 2018

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Hired on Thumbtack

The technician (Patrick) was at my house less then 2 minutes after I called him ON A HOLIDAY! He was very professional and more than willing to explain my problem, potential causes, the solution, and all the work he did and inspected as well. Would highly recommend!

Details: Routine Maintenance • Only warm air is blowing from the vents • Less than a week ago • Attic • Ground floor • House

Dr Kool's reply

Thank You Gabriel And Have A Kool Day!

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Patrick Gutierrez

Dr Kool

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