FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We can give you quotes over the phone for our mosquito sprays, flea/tick sprays and ant control treatments, but for insect mist system and outdoor cooling mist systems quote we will need to meet at the location or be sent the plans of the structure to give an accurate quote.
- What is your typical process for working with a new customer?
We generally meet with them at the location that we would be treating and explain to them what we do, how we do it and what the cost will be. The customer then decides if they want us to perform the service or installation.
- What education and/or training do you have that relates to your work?
(1) Our website is an excellent source of education on the services and products we use. (2) They can also call us. (3) We can meet with them on site and speak with them as well as give them brochures and hands on examples as needed.