M & S Generator Services isn’t your average “we’ll try our best” crew — we’re the team that shows up, takes charge, and gets your power handled. Portables? Easy. Massive industrial units? Bring ’em on. We diagnose fast, fix faster, and don’t sugarcoat a thing. If you want a company that actually knows what they’re doing — and won’t waste your time with excuses or guesswork — you just found your people. We keep Texas powered, period.
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Overview
Hired 24 times
Background checked
3 employees
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Check, Credit card, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
17 reviews
5
94%
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6%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
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Tolu E.
May 14, 2026
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Hired on Thumbtack
Quickly identified the issue with my generator, fixed and serviced it. Provided details for any after care that I may need, including offering to work with manufacturer on warranty items
Will be recommending M&S
Definitely 5-star plus.
Details: Fixed • Emergency backup
Generator Repair
Bianca W.
Jan 24, 2026
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Hired on Thumbtack
Fabulous experience! Realized my generator wasn’t working right before the big storm and reached out too a number of companies. They were able to fit me in and even worked late to do it! Extremely knowledgeable and explained everything they were doing! Taught me how the unit worked and went above and beyond to get us going! Shayne is the only person I will use from here out!
Details: Fixed • Emergency backup
Generator Repair
Melany Z.
Dec 16, 2025
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Hired on Thumbtack
I called M&S to help troubleshoot my portable generator that would not start. Shayne was the nicest young man. He was very professional , knowledgeable and helpful. He solved my issue and gave great guidance on routine maintenance. I highly recommend their services. Very reasonable pricing and good value for the money. He not only solved my issue but cleaned my generator as well.
Details: Portable • Emergency backup
M & S Generator Services's reply
Thank you for kind words. If you ever need anything don’t hesitate to contact us.
Generator Repair
Caleb J.
Jan 23, 2026
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Hired on Thumbtack
Shayne was absolutely wonderful to work with. We were having issues getting our generator to start and didn’t feel confident trying to fix it ourselves. Even though I know he was swamped, Shayne went out of his way to make time for us and help us get everything figured out. He was kind, professional, patient, and took the time to show us a few helpful pointers so we’d feel more comfortable going forward. I truly appreciated his willingness to help when we needed it most. I highly recommend M & S Generator to anyone needing service or support with their generator.
Details: Portable • Emergency backup
M & S Generator Services's reply
Thank you so much!! We appreciate everyone of our customers.
Generator Repair
Karen H.
Jan 23, 2026
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Hired on Thumbtack
⭐️⭐️⭐️⭐️⭐️ Outstanding customer service!
I submitted a service request late in the evening and was blown away by how quickly I received a response. The online technician immediately helped diagnose a few issues and had an appointment scheduled for the very next day — super efficient and stress-free.
When Shayne arrived, he already knew exactly what the problem was. He had everything up and running in no time and took the extra step to walk me through a quick tutorial so I felt confident starting it properly on either setting. On top of that, he even cleaned the gas tank — above and beyond!
Fast, knowledgeable, and genuinely helpful service. I couldn’t be happier and would absolutely recommend them to anyone.
Details: Portable • Emergency backup
M & S Generator Services's reply
Thank you so much for the kind words. It’s customers like you that make us proud to do what we do. Don’t hesitate to reach back out to us if you need anything.
Generator Repair
Credentials
Background Check
REBECCA COMPTON
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We do give give a 10-15% discount for first responders and military.
What is your typical process for working with a new customer?
Depends on what we are dispatched to. We are always upfront and honest with them through the whole process.
What education and/or training do you have that relates to your work?
Our tech has well over 10 years experience in generators and handyman work.