FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, fair pricing with NO CONTRACTS or hidden fees. Your quote is based on your property’s needs, not surprise add-ons after the fact. We offer ongoing service packages that save you money compared to one-off visits, and we frequently extend discounts for bundled services (pest, pool, lawn, etc.) so you get even more value for your investment.
- What is your typical process for working with a new customer?
First, we listen — you tell us what you’re dealing with or what you want maintained. We then perform a thorough assessment of your property and give you a clear, written plan with pricing options and a timeline. Once you’re comfortable, we schedule your first visit. From day one, you’ll experience reliable scheduling, professional service, and proactive communication every step of the way.
- What education and/or training do you have that relates to your work?
Our team holds industry-standard certifications and ongoing training in pest management, lawn care best practices, and pool maintenance techniques. We stay current with the latest safety protocols, product knowledge, and environmentally responsible methods so your home, family, and pets are protected while we deliver exceptional results.