- What should the customer know about your pricing (e.g., discounts, fees)?
East Texas overhead uses a fair pricing system that benefits both the customer and the company and is generally less than most other garage door companies. we give an honest assessment of your garage door system without adding repairs that are not needed
- What is your typical process for working with a new customer?
Answering a few questions can determine whether the customer needs a service call or if the issue can be resolved by the customer saving the customer time and money
- How did you get started doing this type of work?
I hired on with a national garage door company and they were all about money money money, so I started East Texas Overhead to provide customers with honest assessments fair pricing with the kind of customer service I expect from my service providers