FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
NO OBLIGATION QUOTES: We don’t charge you for estimates or add it to the cost of your estimate later on. Our estimates are provided without the hassle of pushy sales. WE SHOW UP ON TIME AND FINISH ON SCHEDULE: We make a point of accommodating all needs and requirements, and we’re always sure to set proper expectations upfront. Customers can trust that we’ll be 100% honest with them about when and how things will get done. WE OFFER TRANSPARENT AND REASONABLE PRICING: Surprises? Fun. Pricing Surprises? Not so fun! We know surprises aren’t welcome in the contracting world. With That 1 Painter, you can rest assured our work will be entirely transparent and consistently well worth the price. HASSLE-FREE, MESS-FREE SERVICE! Like any good house guest, we clean up after ourselves. Our pledge is to keep our workspace clean and complete your painting project without any drama or unexpected hassle. Booking with us = instant peace of mind.
- What is your typical process for working with a new customer?
We schedule an in-person appointment to meet with you and discuss your project needs. Our estimates are free of charge with no obligation. Typically for a standard home or business, we can gather the information we need for a quote in 15-30 minutes. Once we leave the site you will have your quote within 1 business day.
- What education and/or training do you have that relates to your work?
We have an amazing team of painters and owners with decades of experience. Our brand has been around for over 10 years and we place a strong emphasis on training so we get your project done right.