FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and project-based — there are no hidden fees. The final cost depends on the project’s size, scope, and level of detail required. We provide a clear estimate before starting any work. Discounts may be available for repeat clients or multiple projects. Any revisions beyond the agreed scope will be discussed in advance with updated pricing.
- What is your typical process for working with a new customer?
Our process begins with a detailed consultation to understand the client’s goals, style preferences, and project requirements. Once we review all available information (such as site plans, photos, or inspiration ideas), we provide a proposal outlining the scope, timeline, and pricing. After approval, we move into the design phase, sharing drafts and revisions for feedback until the final plan meets your expectations. Throughout the process, we maintain clear communication to ensure everything runs smoothly from concept to completion.
- What education and/or training do you have that relates to your work?
Our team includes licensed architects and structural engineers with formal degrees in architecture and engineering. We have extensive experience in residential and commercial design, building codes, and permitting across multiple U.S. states. In addition, we continually update our skills through professional development and state license renewals to ensure every project meets the latest design and safety standards.