- What should the customer know about your pricing (e.g., discounts, fees)?
Prices include heater and accompanying items. Prices start at $180 per day. Minimum 24 hour rental.
- What is your typical process for working with a new customer?
The initial process involves gathering information about the property. -How long have bed bugs been present? -Has any other type of treatment been attempted? -How many rooms need to be treated? -How big are the rooms? -Is the treatment area upstairs/ downstairs, or both? -Is there a dryer outlet or electric stove outlet? From that information, this will give the professional an idea of the equipment needed, length of time to complete job, and probable cost of project. Once the professional arrives to the site to view the property, an exact price amount can be given. It may be higher or lower based on the inspection/ walk through. This is a Do It Yourself service but the professional will not leave the property until the customer understands how to set up the heaters and monitor the process. Most, if not all customers, are surprised by the ease of heater operation. It is as simple as "plug and play." The professional will leave his contact information if any problem arise for the customer.
- How did you get started doing this type of work?
We started doing this type of work in the Houston area under another bed bug heater rental service. There was a need to service the person who could not afford some of the unwarranted cost associated with killing bed bugs. Using specialized heaters to kill bed bugs allowed customers to save thousands, even if they had to rent the equipment more than once. The success of the Houston branch allowed us to establish a location in Dallas which service the DFW Metroplex and surrounding cities.