FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, competitive, and based on the size of the property, condition, and type of service requested (standard, deep cleaning, or add-ons). We do have a minimum service fee to ensure quality service on every visit. Discounts may be available for recurring services (weekly, bi-weekly, or monthly). Any additional services such as inside appliances, windows, or specialty requests are clearly outlined upfront—no hidden fees.
- What is your typical process for working with a new customer?
We start by gathering details about your home or project through a quick message or estimate form. Based on that, we provide a clear quote. Once approved, we schedule a convenient time for your service. On the day of the job, our team arrives fully equipped and ready to deliver high-quality results. After completion, we follow up to ensure you're satisfied and discuss ongoing service options if needed.
- What education and/or training do you have that relates to your work?
We are trained in professional cleaning techniques, proper use of commercial-grade equipment, and safe handling of cleaning products. We also stay up to date with industry best practices to ensure efficiency, safety, and top-tier results for our clients.