FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the space, cleaning frequency, and level of service needed. We keep our rates competitive while ensuring quality, consistency, and reliability. Every quote is customized so clients only pay for what they need, and we’re always transparent with pricing—no hidden fees.
- What is your typical process for working with a new customer?
My process starts with a walkthrough of the space to understand the client’s needs, high-traffic areas, and desired cleaning frequency. From there, I provide a customized quote and service plan. Once approved, we schedule the service and begin with a detailed initial cleaning, followed by consistent recurring visits to maintain quality. I also stay in communication with the client to ensure expectations are met and adjust services as needed.
- What education and/or training do you have that relates to your work?
I have a background in customer service, operations, and workplace safety, including OSHA training, which helps ensure proper cleaning practices and a safe environment. My experience working in commercial settings has also given me hands-on knowledge of maintaining high-traffic areas and delivering consistent, detail-focused cleaning.