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John was a very nice guy. He stayed with me after he repaired the computer to make sure I understood the new applications and made sure everything worked properly. John is a true professional who got the job done. I recommend him to anyone who needs computer repair.
I recently had an issue arise with my home computer that I was not able to handle on my own. It blue screened and proceeded to go into a repair loop in which it was unable to repair itself. Feeling a bit lost and unsure of what to do I found Thumbtack and requested a quote to hopefully get my computer back up and running. Harry Stein with Stein Solutions was the first person I heard back from, despite the fact he is not locally located to me. His quote was quite reasonable and even offered that if he was unable to fix the issue I would not have to pay. To me, this proves that Stein Solutions cares about their customers and aren't just about the money. After spending several hours on the phone with me several days in a row, I could clearly see that Mr. Stein does truly care about his customers and not the money. He's dedicated to making sure they understand not just the issues causing the problems that may have arisen but also ways to prevent them should they be preventable. In my case, it turned out to be a hard drive failure and not something he was able to fix, only because of the distance between us and the means to get the computer to him for the repair was not there. Had that not been an issue he could have done the repair for me as well. Because getting the computer to him was not possible and he was not able to actually repair the computer for me, he put forth the effort in helping me to locate someone closer who could do the necessary repairs once we knew what was wrong. He was very professional and walked me through the steps to diagnose the issue and determine that it was indeed a hard drive failure. Mr. Stein also made every effort to ensure the repair costs were reasonable and to make sure I would not be overcharged for the work that needed to be done. I think he did a wonderful job and I am more than greatful for every effort he put into making sure my computer would be up and running again at an affordable rate. Not only does Mr. Stein put forth the effort in making sure the repairs are affordable. He goes the extra mile in insuring his customers are both well taken care of and well educated, and his services don't just stop with the repair. He also ensures you walk away with the knowledge to be able to prevent future issues that can be prevented. I would definitely recommend him to anyone; because he does do repairs remotely as well but if that is not a possibility as was in my case, he will still make sure you get connected with someone who can help. I also am very greatful for his timely response. His quote came in within a few hours of my request rather than days later; and even getting the referral needed for the local repair was done fairly quickly. A huge thank you to Mr. Stein for the caring nature in which he takes care of his customers, for his professionalism, for the effort he puts forth, and for all of his hard work and expertise! If I was able to give more than a 5 star rating, I would most certainly do so!
Very professional, excellent work , reasonable prices and I would absolutely recommend using them for your computer repairs.
After repairs, computer worked as if it were brand new! Worked very fast, improved Microsoft word, and windows. Didn't take long at all. Reasonable price for it all.
From time-to-time I have run into computer related issues that have left me with the options of either calling Done Wright Technology or taking my computer to the Geek Squad. I have elected to call Done Wright, and he has always been able to give me solid support. I have often felt like people will take their time unnecessarily to lengthen their bill, but He is good with providing a proper quote and won't take his time in order to fill his own pockets. Reliable, knowledgeable, nice guy!
My relatively new Dell PC would not boot. It was just a few months out of warranty. The errors indicated that there was something wrong with the memory. I bought new memory, swapped it out again and again, and still it would not boot. I found John on Thumbtack and am so glad that I did. I dropped the computer off to John and he had it working again in just a day. He somehow fixed the memory issue, but then Windows would not start correctly, so he backed up all of my files and did a restore of the computer to factory Windows 8 settings, and then even did an upgrade to Windows 10. He then re-loaded all of my files and even offered to load Acrobat reader for me. All the while he kept me informed, via text and email, of what he was doing. I was able to drop off and pick up my computer at his house on weekday evenings, so it doesn't get much more convenient than that. John really went above and beyond in his efforts to get my PC running again. He even followed up with me to see how the computer was running and sent me information on how to configure Windows so that it would do automatic backups, which I hadn't been doing. I recommend John very highly. He has been an IT professional for many years and is incredibly knowledgeable. He's also a real nice guy. The best part of all of this, besides the quality job that he does, is that the total cost was $50. I'll be recommending him to my friends and family when they need computer repair/assistance.
I was having internet connection issues and Jeremy was able to get my computer up and running again. Very knowledgeable, professional and friendly; I finally have a go-to tech guy for computer repairs.
John took my computer while I was away on vacation with family. He continually contacted me when there was a question or concern and kept me updated, daily as the progress continued. Initially, I had taken my laptop to Fry's and was confused by all of the problems they said I had. While at Fry's I met John, who was a customer, and he asked me what the problem was with my laptop. He indicated that, if I went with Fry's quote, I needed to ensure that they did not charge me for another copy of Windows 7 because it was already installed on my laptop and could be reinstalled after fixing or replacing the hard drive. He gave me his phone number and I decided to call him to discuss this when I got home. I called John and he asked me a lot of questions about the laptop and came to the conclusion that the problem was less serious than was described. He indicated that he could take a look at the laptop and run several programs to assess it's issues. I took the laptop to him and over the period of a week found that the original assessment of 'replacing the hard drive,' purchasing and reinstalling Windows 7 and buying another copy of Microsoft Office was false and he would start working on the fix that very day. He called me for permission to buy 'recovery dvd's from Gateway to ensure that the correct software would be installed with the proper drivers, etc. He indicated that the major problem with the laptop was that it had been used and not 'optimized' for so many years that the software had become corrupted with conflict of drivers, etc. By the time I got home the following week, he had diagnosed the entire laptop, performed a COMPLETE backup of my entire laptop files and re-installed the laptop to Gateway factory specifications, all without charging me any additional fee. Most of what was done did not require me to pay for more software or hardware. John knew what he was doing and my laptop is working better than when it was delivered, brand new. The hard drive did not need to be replaced and I was ecstatic about the work he performed. I can honestly say that he saved me over $250 in repairs that were unneeded and my laptop has never worked better or faster. I will certainly call him again, if the need arises. I appreciated his patience and efforts with this technically challenged individual!!!! If you need someone to fix your computer, laptop or network, you need to contact John because he will give you the best quote and keep you informed, daily of the work he is doing. You can't go wrong with his services.
Thanks to Experimac, I was lucky to receive some trade in value on my broken Macbook Pro, along with a few other item (old Macbook & Iphone) and was able to get a brand new computer for about what a repair would have costs me. they were patient, polite, informative, & really interesting in fulfilling client needs!
Thus man David fixed on my computer was successful my computer is work now if you need fixing computer like fast I recommended you should going that store
Scott was incredibly knowledgeable and patient, and got my computer up and working in just one night!
Kevin provided all the information we needed to purchase a new computer. He came to the house and installed it and moved all our files from the old computer. He also installed anti-virus and backup software. He really knows computers and did a great job. He has been out 3-4 times to help us computer dummies! We will definitely use him again. I highly recommend him.
Larry was really quick on getting my computer fixed! Faster than what I was expecting!
I repair computers of all brands, be they desktops and laptops, all in one. I provide an excellent customer service and professional repair.
I can fix any kind of computer, and I'm cheaper than anyone in the USA! I'm certified, and I'm fast. Most fixes are in a day or two at the most, or I'll give your money back.
I offer affordable mobile PC repair! I'm servicing the Mid-Cities and beyond (Free within 25 mile radius of 76006) I have over 12 years of PC repair and networking experience. Slow Computer? Infections? Need Hardware Upgrades? I can help no matter what your need. I also offer the following services: -Windows 7 Upgrade + Office Installs -Windows 8.1 Upgrade + Office Installs -Virus removal -Data Backup/Migration -General Slowness -Hardware Upgrades -Software Installation -Laptop Repair -Desktop Repair -Much More!
Vertical PC Services specializes on computer software repair. Most computer fixes can be done remotely and over the phone. We offer home and business computer services. Protecting your investments is a basic human instinct. You've worked hard for what you have. Why would you jeopardize that? At Vertical PC Services, we're dedicated to providing you true technical support and peace of mind. When you know you're computer is functioning correctly, you can rest easily. With 10 years in the computer hardware and software services experience, you can trust us to protect your home and business. We set ourselves apart with unwavering integrity and a strict code of ethics.
Summary: I am a telecommunications technician with knowledge of transmission, broadcasting, switching, control and operation of telecommunication systems. I am responsible for set up, rearranging, or removing, switching and dialing equipment used in central offices. I do service and repair of telephones and other equipment on customersÂ property. I have experience in installing CATV, satellite, high-speed data and telephony, VO/IP, automated transaction equipment, audio video, security cameras, structured cabling, security equipment, computer repair upgrades. I am self-motivated, and able to perform at a high level, without direct supervision. I have 11 years in the field! Skills: Telecommunications, Computers and Electronics, Customer and Personal Service, Mechanical, Public Safety and Security with the knowledge of relevant equipment, policies, procedures and strategies to promote effective security operations for the protection of people, data, property and institutions with the ability to read blueprints & schematics as well as excellent communication & customer service. Education: Currently an Enrolled student at ITT-Technical Institute. Major: Computer Science, Networking security Administration. CNS Minor: Software Application Programming. ITSAP C++, Java Computer technology. Microsoft Desktop operating systems Linux Microsoft Word Excel Access PowerPoint AutoCAD Python Visual Basic Visual Basic C++ Visio Java Experience: DataStarUSA Â 1/2005 - Present Industry: DataStarUSA provides Technology Deployment and Maintenance Programs for customers across North America in markets ranging from corporate, medical, industrial, and retail. Lead Tech Service Technician III Projects: Supervised or directed. Arlington ISD - Responsible for installation of Voice over IP phone system and Cisco wireless network 3yr project. Children's Medical Center of Dallas Winspear Opera House Masonic All Church School And Home For Children and Widows Wylie Theater Fannie Mae Sally Mae White Settlement ISD Dean Foods NTTA Dart America Airlines Center Whitley Penn ConAgra Foods United States Postal Service PetSMART NEC CompUSA FedEx McAfee Safeway Qdoba Kmart First Data Big Lots Cingular Wireless Home Depot Accor Hotels My services include: Design, install and service data, voice and fiber optics in businesses, hospitals and schools, design and installation of data Centers, data rooms, main distribution frames, 66 &110 blocks, VOIP phone systems, and system phones, design and install Cisco Wireless Access Points for WaveLAN equipment, site surveying and project management, ability to estimate costs for projects. Certified Communications - 7/2004 Â 1/2005 Industry: Specializes in disciplines that relate to the electrical and communications fields. Service Technician II Responsibilities included lead tech Design, Install & Service Data, Voice & Fiber optics in businesses, healthcare/medical, retail and educational institutes. Design and installation of server rooms, racks & main distribution frames, 66 &110 blocks, VOIP phone systems, and System Phones Contractor for Telecommunication Companies 6/1999 Â 2008 I worked as a contractor and in house technician for AT&T Cable, Charter Communications, Cox, Time Warner, Direct TV & Direcway (high speed data satellite) Responsibilities included terminating wire and cabling with RJ45 jacks and F-connectors. Installing wire and cabling through wall and ceiling framework. Drilling holes in wall and ceiling framework for routing wire and cabling. Mounting wall boxes and wall plates for switches and speaker location. Project Management and quality control, Installation, troubleshooting & repair of satellite systems in residential homes. Custom home prewire/post wire, security cameras. home automation, AMX.
I do PC repair hardware and software installation and troubleshooting, data backups, and home networking setup and installation.
I provide Computer Repair, Upgrade, Hardware and Software Installation, Virus Protection Removal, Networking Configuring, and Troubleshooting Services.
I do PC cleanups and repair. I also provide upgrades and program installation. I will show you programs to purchase for PC protection, that don't clog up your computer.