Dallas Metalsmiths aka Dallas Silversmiths
About this pro
Decorative and Antique metal repairs, restoration, dent removal, Polishing and Electroplating (Plating). For example Silver Plate a Tea Service or Tray or change color of kitchen or bath faucets and fixtures from Brass to Polished, Satin or Antique Nickel or Bronze. Plating .999 Silver, 24Kt Gold, Brass, Copper, Nickel and Bronze color matching. Our turnaround time for completion of your item being repaired, polished, restored or plated is three to ten days and we give a 20% discount on all mail in orders. We also never charge a handling fee or packing fees for your returns shipment. We Only charge Exactly what the shipping charges are charged to us by USPS or UPS. All work is done on premises at our Dallas facility and we discount to churches and non-profit organizations. Our customers are so appreciative! It makes going to work, answering the phone, waiting on our customers a joy. In most cases we are all treated as friends.
42 years in business
2 hires on Thumbtack
- What should the customer know about your pricing (e.g., discounts, fees)?Sorry we do not have for most items because they are all different size, detail (engraving or accents), mirror, satin or antique finishing and so many different types of metals and "levels" of deterioration, oxidation or damages? It would be like me asking you "how much will it cost to fix my car?" Impossible. Send us some pictures with dimensions and we will try to assist you by email. I used to work for the psychic hot line but they fired me the first day!!! Of course I KNEW they were going to do it!! Send a photo and the dimensions and we can come very close to an accurate estimate by email.
- What is your typical process for working with a new customer?First we put ourselves in their shoes. Ask questions so we can advise them the best ways to satisfy their need while saving them the most money! Is there sentimental attachment to the item? We cannot place a value on sentimentality but we can tell you if it is worth repairing or restoring. And we will tell you if it will cost more than it might be worth. Many that have sentimental attachment elect for us to go ahead with the repair but also appreciate us telling them its value. We NEVER charge for an estimate. See our HIDDEN reviews on Yelp. We do not advertise with them and they do not show our 100% positive reviews???? yelp.com/not_recommended_reviews/dallas-silversmiths-dallas Thank you for Looking!!
- What education and/or training do you have that relates to your work?We have over 100 years experience between just 3 of our employees! DSI has been in business since 1976.