FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is clear and tailored to your project, with free in-home estimates across the DFW so you know exactly what to expect. We offer 0% financing for qualified customers and provide discounts for teachers, military, first responders, seniors, and friends & family. There are no hidden fees. If anything unexpected comes up, we review it with you before moving forward. We focus on quality work that lasts, not cutting corners.
- What is your typical process for working with a new customer?
We keep the process simple and stress-free. It starts with a quick call or message to understand what you’re looking for. From there, we schedule a free in-home estimate to walk the space, take measurements, and go over options. You’ll get a clear, straightforward proposal with pricing and upgrade choices. Once approved, we schedule the work and handle everything from start to finish. We focus on quality, communication, and respecting your home, and we make sure you’re 100% happy before wrapping up.
- What education and/or training do you have that relates to your work?
Our team has over 30 years of combined experience in home repairs and remodeling, with a strong focus on bathrooms. We stay up to date on proper installation methods to ensure everything is done right and up to code.