What should the customer know about your pricing (e.g., discounts, fees)?
I work at a flat rate to start a project and provide 3 rounds of changes for that flat rate. If designs are not finalized in those 3 rounds, then an hourly rate kicks in.
What education and/or training do you have that relates to your work?
Yes. I am an Adobe Certified Professional User (2009) and I read industry periodicals as well as keep up with The Dallas Society of Visual Communicators (dsvc.org). If I am not too busy, I like to get out in the art community, mingle and meet artists.
How did you get started doing this type of work?
The discount graphic designers get at Denny's.
What types of customers have you worked with?
Business cards, logos, ads.
Describe a recent project you are fond of. How long did it take?
I dropped in a really arty, handmade looking background for a friend's press photo. I was particularly fond of it because he told me to "do whatever I thought looked good" and I work superduper well with that kind of suggestion. It turned out awesome.
What advice would you give a customer looking to hire a provider in your area of work?
Have a very good vision of what you need before we meet to talk about it. Your confidence and thoroughly thought out idea will help me to intuit your needs.
What questions should customers think through before talking to professionals about their project?
I can tell whether or not you trust me as a designer after a couple of emails. I never even have to hear your voice to tell.