FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For every job we offer a free estimate to provide a thorough solution prior to the customer making a decision. We offer a discount for Veterans, Active/Reservist Military, and First Responders.
- What is your typical process for working with a new customer?
The initial estimate will be with our Solutionist at your property to determine any issue or preferences for the potential job. Once a customer agrees to move forward with the job, we would confirm a date in the future for our installation team to come out. Our office will call to confirm the week before the scheduled date and our installers will call on the way to the property.
- What education and/or training do you have that relates to your work?
We provided extensive trainings inside and outside the office. We provide an extensive training program for every employee utilizing our Learning Management System. This reviews every detail of the installation process. Our installers have great attention to detail and are expert problem solvers.