FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes we have a standard pricing model. For guttering its "linear foot", window and patio door replacement "united inches", window glazing "square foot".
- What is your typical process for working with a new customer?
When a customer request an estimate we forward their information to one of our estimation team and they make contact by phone, text or email. Next make arrangement to provide written estimate from on-site survey. When estimate is accepted your project is turned over to administration department. Before your project is forwarded to production department, there is one more set of eyes who over looks every project and confirms what the estimators have turned in to our office. Last step in this process is getting work completed.
- What education and/or training do you have that relates to your work?
All of our estimators hold "Milgard Windows and Doors Comprehensive Training Certificate" Also each of our estimators hold no less than 15 years experience in home improvement industry. We also won Angies List Super Service Award 2015