FAQs
- What education and/or training do you have that relates to your work?
I have been a spa technician for 14 years.
- How did you get started doing this type of work?
I started selling hot tubs before college.
Tanks Tubs Spa Repair
$175/service call
Estimated price
Hot tub or spa problem
Responds in about 4 hours
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Trust Tanks Tubs for exceptional service, maintenance, and consultation on all portable spa brands. With our knowledge and expertise, we are available to provide assistance
Overview
Hired 31 times
Serves Dallas, TX
Background checked
2 employees
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Hot tub, spa, sauna type
Above ground hot tub
Doesn’t offer: In ground hot tub, Sauna
Hot tub or spa size
Range 0 2
Range 3 4
Range 5 6
Range 7 8
Property type
Residential
Doesn’t offer: Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Exceptional 5.0
18 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Read reviews that mention:
Mark S.
Jan 19, 2025
Hired on Thumbtack
Alex has saved my sanity with being a first time hot tub owner! He was so patient with the million of questions I had, communicated so well about scheduling and when to expect parts to be in. He has been reliable and great at showing proof of his work when we aren’t there via photos and videos. He has integrity and will only do work that is necessary and will explain thoroughly why it’s necessary. We bought a hot tub on FB marketplace and it instantly broke. Alex found the issue and even ordered the parts for us and we reimbursed him. He goes above and beyond for his customers! He even helped direct us to the chemical pack we needed and took time to explain why having certain chemicals is beneficial and what consequences could happen if the chemicals are not balanced correctly. Our hot tub is for our Airbnb and ever since Alex started working for us we have had only glowing reviews of the hot tub from guests! I cannot recommend Alex with Tanks Tubs Spa Repair enough for repairing and maintaining your spa!
Details: Above ground hot tub • Not turning on • Issue with the controls • Outdoors • Fits 5 to 6 people • Residential • Less than a week ago
Hot Tub and Spa Repair
Varia B.
Sep 28, 2025
Hired on Thumbtack
I've hired three professionals before Alex, and not one could resolve the issue. Alex responded quickly and was at my house the next morning. Took him two trips to figure out an issue but ultimately he fixed our hot tub, which I almost gave up on. It works like a charm. He involved his trusted electrician, as he knew what the issue was. He was very fair on price, professional and trustworthy. I would definitely recommend Alex before anyone else, will use him again.
Details: Inspection • Electric powered • Fits 5 to 6 people • Outdoors • Above ground, free-standing, and portable • Acrylic • No, I don’t need the hot tub or spa drained
Hot Tub and Spa Cleaning and Maintenance
Ram V.
Jun 6, 2025
Hired on Thumbtack
I had a good experience working with Alex. There were two leaks in my hot tub, both of which needed a pump replaced. He recommended a replacement pump from Amazon - which I appreciated since he wasn't trying to upsell and make a profit out of the pumps. What seemed as a one trip service turned out to be at least 4 visits since two of the pumps had to be returned due to issues, which were only visible after they were installed. He had to install, uninstall and reinstall one of the pumps 3 different times due to this issue. Once the pumps were installed, there was another issue that needed to be resolved for which he had to order parts. Overall, it took about a month or so to get the tub working again, and about 5 different visits. Alex kept me informed the entire time on what was happening - even when we were not home. He was prompt in responding to texts and phone calls. At the end, he still stuck to his original quote for the service - I ended up paying him extra just for the parts that he had to order. I also liked that he was responsive and punctual - always gave me a heads up before he was coming in. I would recommend his services to anyone needing a portable hot tub service.
Details: Above ground hot tub • Water leaking • Outdoors • Fits 5 to 6 people • Residential • A month ago or longer
Hot Tub and Spa Repair
Deborah L.
Jun 2, 2025
Hired on Thumbtack
Alex provided expertise and advice! My swim spa is beautiful, and I'm happy to have the summer to play and exercise in it!
Details: Above ground hot tub • General maintenance or check • Outdoors • Fits 7 to 8 people • Residential • A month ago or longer
Hot Tub and Spa Repair
Kelly b.
Apr 18, 2025
Hired on Thumbtack
Alex did a great job getting my hot tub back up and running. He showed up quickly figured out what was broken and even came back a day early to get the final fix done. It’s working great. Ow. Thanks Alex!!!
Details: Above ground hot tub • Water leaking • Outdoors • Fits 3 to 4 people • Residential • Less than a week ago
Hot Tub and Spa Repair
Credentials
Background Check
Alex Benson