KNOW Heating, LLC

Columbus, OH

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About this pro

How does your service stand out?

KNOW Heating is licensed by the state of Ohio, LIC# 46100, to do residential and commercial heating, cooling and ventilation with more than three times the required insurance for your protection. Permitting all installations our work is inspected by the city to insure that it meets or exceeds local, state and federal law. Satisfaction guaranteed.

What do you enjoy about the work you do?

Empowering our clients with knowledge to make wise decisions when it comes to their heating and cooling.

Location

Columbus, OH 43203

Years in business

7

Number of employees

4

Reviews

3 Reviews
  • Tony C. Jan 11, 2014
    We have used several different HVAC suppliers for our N.Columbus home, including one which has held a service contract for two years prior to the Furnace going bad (blower motor/ condenser coil clogged) on the COLDEST DAY for 20 years! We heartily commend KNOW Heating for coming out and resolving the issues with a temporary fix, followed by a complete replacement of everything needed to be changed out. KNOW Heating could have made us wait - they didn t - they sent qualified Tech out when other companies (including the service contract provider) were too busy . Their Tech was VERY knowledgeable and figured out diagnosis fast and correctly and then EXPLAINED our options and the timeline and how to finance and the work involved. NO extra fees because of the record cold or the weekend call-out. Great People....who also were very well informed ref. building code changes and nuances of applicable statutes. AND when they began the work, there were no surprises, no changes, no hidden fees. Simply perfection. We could not be happier. Lesson learned: BEFORE you have NO heating ...call KNOW Heating to check out your Home HVAC. Today if not sooner. Recommended waay offscale! 10 stars out of 5! Thankyou!
  • Kevin N. Sep 24, 2013
    thanks for this great article Houston Web Design
  • Annette L. Dec 5, 2010
    I am writing this letter to let you know how much we are enjoying the new heat-pump systems you installed for us. As a non-profit organization we count on good citizens of the community to help with our (No Kill) rescue operation. The animal’s safety is one of our biggest concerns. Designing and installing the units on platforms, not only made them safer, but also gave the dogs more room and shade. We are no longer concerned about the dogs chewing the wires and electrocuting themselves. You are the only contractor that addressed this problem and gave us a solution. The new systems are as you said they would be, quiet, comfortable and energy efficient. It means a lot to me to have a company that I know I can trust to do a good job and at the same time give me a price I can live with. I would heartily recommend KNOW to anyone needing air conditioning or heating in their home or office. In closing thank you for addressing our unique needs. Annette Lambert President Animal Guardians of America
  • Tony C. Jan 11, 2014
    We have used several different HVAC suppliers for our N.Columbus home, including one which has held a service contract for two years prior to the Furnace going bad (blower motor/ condenser coil clogged) on the COLDEST DAY for 20 years! We heartily commend KNOW Heating for coming out and resolving the issues with a temporary fix, followed by a complete replacement of everything needed to be changed out. KNOW Heating could have made us wait - they didn t - they sent qualified Tech out when other companies (including the service contract provider) were too busy . Their Tech was VERY knowledgeable and figured out diagnosis fast and correctly and then EXPLAINED our options and the timeline and how to finance and the work involved. NO extra fees because of the record cold or the weekend call-out. Great People....who also were very well informed ref. building code changes and nuances of applicable statutes. AND when they began the work, there were no surprises, no changes, no hidden fees. Simply perfection. We could not be happier. Lesson learned: BEFORE you have NO heating ...call KNOW Heating to check out your Home HVAC. Today if not sooner. Recommended waay offscale! 10 stars out of 5! Thankyou!
  • Kevin N. Sep 24, 2013
    thanks for this great article Houston Web Design
  • Annette L. Dec 5, 2010
    I am writing this letter to let you know how much we are enjoying the new heat-pump systems you installed for us. As a non-profit organization we count on good citizens of the community to help with our (No Kill) rescue operation. The animal’s safety is one of our biggest concerns. Designing and installing the units on platforms, not only made them safer, but also gave the dogs more room and shade. We are no longer concerned about the dogs chewing the wires and electrocuting themselves. You are the only contractor that addressed this problem and gave us a solution. The new systems are as you said they would be, quiet, comfortable and energy efficient. It means a lot to me to have a company that I know I can trust to do a good job and at the same time give me a price I can live with. I would heartily recommend KNOW to anyone needing air conditioning or heating in their home or office. In closing thank you for addressing our unique needs. Annette Lambert President Animal Guardians of America

Q&A

What advice would you give a customer looking to hire a provider in your area of work?
We recommend that our customers get several bids. We have all heard that we should get three bids and some of us believe that is to get the lowest price. But all too often the lowest price is not the best deal. We recommend you get bids to find the best company for you and your family. Companies that have your best interest in mind not there bottom line.
What questions should customers think through before talking to professionals about their project?
Some companies offer a warranty on the equipment they install, but they don't tell you if that warranty is filed in house or with the equipment manufacture. If the warranty is filed in house and you no longer like the company that installed your system, or they go out of business, you are stuck. They hold your warranty. If the warranty is filed with the manufacture, then any authorized dealer can and will honer your warranty, insuring that the company that installed your system continues to earn your business knowing that you have options.