FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have Chevrolet Suburbans or similar available. Please do not contact if this is not what you are looking for. All prices listed are at a discount. There are times when these prices are not valid and the amount that is quoted is at regular price or at a holiday premium. This would include but not be limited to New Years Eve, New Years Day, Valentine's Day, Mother's Day, Father's Day, Memorial Day, Independence Day, Labor Day, TX-OU Weekend, Dallas Cowboys Home Games, Thanksgiving, Christmas Eve, and Christmas. REFUND POLICY: Full refund if cancelled prior to 48 hours before event. 50% refund if cancelled between 24 and 48 hours before event. No refund if cancelled less than 24 hours before event. IMPORTANT: These prices are based on the point of origin and the destination being in the Dallas-Fort Worth Metropolitan Area. If you are requesting a trip that is out of state or to another Metropolitan Area that would fall under custom pricing. The discounted prices on Thumbtack would not apply. Gas and mileage are included. Any tolls incurred would be added. 10 minutes of wait time are included. There is a charge for additional time. It is billed by the minute. Please keep in mind that there may be someone scheduled right after your event and we do not set out to be anything but on time. Therefore, if you are late there will be an additional cost incurred. No Exceptions!! (That being said, there is an exception for airport arrivals and these are scheduled with 30 minutes of wait time.) All methods of payment are accepted. For payments via credit card a processing fee may apply.
- What is your typical process for working with a new customer?
Details about event are provided by the client about the event. If there is an itinerary it would be provided at this time. Q&A session if necessary. Quote is provided by the company. Payment is submitted by the client to finalize booking. Showtime!
- What advice would you give a customer looking to hire a provider in your area of work?
What type of vehicle are you looking for? We have Chevrolet Suburbans or similar available. Please do not contact if this is not what you are looking for. Please don’t ask/assume that you may do anything that will alter the vehicle or leave the vehicle in a state that may be unacceptable for the next client. If you are going to ask if you can smoke or do anything that might be considered illegal in the vehicle please do not request to be contacted. All companies that we are aware of will not allow any of this.