FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a graphic designer based in Dallas, Texas, my pricing is transparent and includes both hourly rates and project-based fees, tailored to suit various client needs. Discounts are available for bulk orders, long-term contracts, and referrals. Initial consultation fees, rush fees for expedited projects, and travel fees for out-of-area work may apply, with a clear revision policy included in the proposal. Payment terms typically involve a deposit with the balance due upon project completion, or phased payments for larger projects. My pricing reflects the quality and dedication to delivering high-quality, tailored designs that effectively communicate and enhance your brand’s message.
- What is your typical process for working with a new customer?
When working with a new customer, my process begins with an initial consultation to discuss project requirements, goals, budget, and timeline. I then provide a detailed proposal and agreement. After approval, I conduct research to inform the design strategy and develop initial concepts for client feedback. Based on the chosen concept, I proceed with detailed design work, maintaining open communication and incorporating revisions as needed. Once finalized, I deliver the completed designs in the required formats and offer follow-up support to ensure client satisfaction and address any further needs.