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8 years in business
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These guys helped us out at the last minute! I called that morning asking if there was anyway I could get a office move same day and YES, they could accommodate ! I started to panic however when the guys were running a late( the storage facility I was using was on the other side of town and I was afraid they would be closed by the time the guys got there)....but no worries.2 HUGE trucks showed up - that was amazing and we made it on time to the storage place! Elijah, Joshua and Samuel, were awesome and made my move the easiest thing I have ever done !!!Nov 21, 2017VerifiedRed Carpet Moving Co...'s reply
It was a pleasure Working with you Sarah.
Long Distance Moving
Our movers were excellent! Due to a clerical error, only 2 men were assigned to a three-man job, and with a smaller truck than I originally asked for. Can’t really blame the movers for an office error! The two movers who came did the job with a great attitude and worked very very hard to get the job done as quickly as they could. I’d give those two guys 10 stars if I could! We were very impressed. (The office should probably get it together though, lol.)Aug 2, 2018VerifiedRed Carpet Moving Co...'s reply
Thank you so much for your review of our services. I will share this review with your movers. Please keep us in mind for any future moving jobs.
contacted Red Carpet on a Wednesday morning because I needed a piano moved before the following Monday and was told by Elijah that it could be done the same day. We agreed to meet at 530 that evening, and when I called to tell him I was running 10 minutes late, he said he was running 2 hours late. I went home and waited over an hour before texting to ask if we should reschedule for saturday and received a "yes please" in return. I left a detailed voicemail for Elijah on Friday when I called to confirm our Saturday arrangement but never received a return call. Saturday morning I texted, called, then called the office and spoke to Elijah's wife but never got a confirmation. I finally went back to Thumbtack to see if Elijah had been online any time recently; he was currently online so I asked if he was still coming and was told that the next available day was Tuesday. It was noon on Saturday, I needed the piano moved by Monday, and I did not have enough time to schedule another professional before my deadline. Update: as I typed my review, Elijah texted me stating that he could.move the piano Sunday after 4pm. I told him it would be fine as long as we had it moved before Monday. On Sunday at 4pm I texted Elijah that I would be 15 minutes from the.pick up location and asked that he text when on his way so I could meet him but I got no response. So at 615 I sent "Please let me know if you are still coming." And still received no response. It is currently 10:24am on the Monday of a holiday week and I needed this done yesterday. The reason I initially chose this company was because they said they were immediately available and they responded right away up until Elijah started blowing me off. I am sure that they got over books or overwhelmed but a little bit of professionalism and communication goes a long way. I do not recommend.Nov 20, 2017Verified
Local Moving (under 50 miles)
I highly recommend Red Carpet. The gentlemen that helped us move were very kind, friendly, and didn't waste any time getting to work. Very professional! I will definitely use Red Carpet again.Sep 19, 2019Verified
Local Moving (under 50 miles)
Red Carpet Moving did a fantastic job helping us move! They were prompt, fast, and friendly.Nov 12, 2019Verified
License Type: Mover - FMCSA (TX)
- What should the customer know about your pricing (e.g., discounts, fees)?Rate and Fees: Trip charge starting at $70 (varies with distance) Two man hourly rate is $89/hour/3 hr minimum Three man hourly rate is $115/hour/3 hr minimum Four man hourly rate is $126/hour/3 hr minimum Our estimated job completion time-frames based on past performance and dwelling size are below. 1 Bedroom - 2 to 4 hours (2 movers) 2 Bedroom - 3 to 6 hours (2 movers) 3 Bedroom - 5 to 8 hours (3 movers) 4 Bedroom - 6 to 12 hours (4 movers) 5 Bedroom - 7 to 15 hours (4 movers) ** Weekend Prices are slightly higher** Please note that stairs, transit distance and long walks add time to the estimated moving time-frame.
- What is your typical process for working with a new customer?First we find out if your familiar with how hiring a moving company works and also offer tips on preparing for your movers and what to expect from us as a moving company. We then go over budgets and dates to best accommodate our customers.
- What education and/or training do you have that relates to your work?All movers and Packers are trained through our company and updated bi-anuall on all new procedures and new found ideas for our industry. Our management teams are sent through training classes on customer service to provide our customers with the best service all the way around