Hired 12 times
5 years in business
Photos and Videos
Bill created an instant rapport with both my pup and my family. Anyone who knows me will tell you that if I trust you to take care of my dog; I trust you with my best friend. I trust Bill. He's very attentive and genuinely caring to Welly and responsive and flexible me.Jun 6, 2015Verified
I was not present when Mr. Wagmaster took care of my cat, but I can say that when I returned I was very pleased with how he left "everything", meaning cleanliness in particular. I would hire him again without hesitation.Oct 1, 2018Verified
Very professional, courteous. Will definitely use him again!Sep 16, 2018Verified
Bill is very friendly and accommodating. He works with your needs and calms any uncertainties. I hope he takes care of my kitty many more times.Nov 11, 2015Verified
He texted at every visit. He sent photos of our dogs having fun He was very professional and personable.Jul 17, 2015Verified
- What is your typical process for working with a new customer?Typically, I come to their home to discuss needs and meet the pets in order to see if it's a good fit for both our clients peace of mind and for us to become familiar with their pets. This is a free consultation and I bring necessary forms and contracts regarding liabilities and we discuss their pets needs and schedules and share stories about our existing clients. Trust is a big issue for both new client and Wagmaster being a good fit that they feel comfortable allowing us in their homes with their fur-babies.
- What education and/or training do you have that relates to your work?I just finished a full day course in Dog and Cat CPR to prepare in case of any emergencies. As a member of NAPPS I receive current news and industry updates daily from other professional pet sitters across the country.
- How did you get started doing this type of work?I have been a pet owner/caregiver for the past 55 years. There hasnt been a moment in my life when I didnt have a dog and they have all been my best friends. I mostly had dogs but my interest in caring for pets extended into turtles, fish, gerbals, mice, and chameleons. Over the course of my life I have owned and cared for Beagles, Dachshunds, Bassett Hounds, Irish Setters, Old English Sheepdogs, Dobermans, Cocker Spaniels, and Irish Wolfhounds. My current pets include a beautiful Boston Terrier rescue dog, Maizy, and a Havanese named Castro. After owning and operating a successful graphic design/advertising studio for the last 35 years, I decided to venture into doing the thing I have always loved the most playing and walking with dogs and caring for pets. I can promise my clients that I will always treat their pet as if they were part of my family and do everything in my control to ensure that you will be happy with the service. I know how hard it is to leave them with someone new and the anxiety it can cause.