FAQs
- What is your typical process for working with a new customer?
We listen to our customer needs. We respond and provide estimates in a timely matter. We provide warranties on repair or replacement shingles. We provide you with a copy of our insurance policy which exceeds industry standards. We explain the steps of your repair or replacement. We provide before & after photos of the repairs or replacement.
- What education and/or training do you have that relates to your work?
Our professional team includes certified roofing consultants who are experts at assessing roof damage and who know how to negotiate insurance claims in the best interest of our clients. We offer 24/7 emergency catastrophe service, comprehensive roof inspections by consultants, and cost effective solutions for all types of roof systems. We offer customized preventative maintenance programs to effectively manage and extend the life of your roof investment. If you have hail or wind damage, our consultants can walk you through the claim process from start to finish.
- What types of customers have you worked with?
We work with all types of customers and some members of our team speak fluent Spanish.