Dalmark Solutions LLC

Top Pro

$75/hour

estimated price

Zip code

Usage type

Service type

Device type

Responds in about 42 min

Introduction: Expert On-Site & Remote IT Support for Homes and Businesses Welcome to the one-stop solution for all your IT needs! Whether you're running a bustling small business or seeking to optimize your home technology, I've got you covered. Here's what I bring to your table: 💻 Hardware Mastery: Upgrades, troubleshooting, and replacement for both Mac and Windows systems. 🛠️ Software Savvy: From pesky glitches to full-scale software troubleshooting. 🛡️ Security Guardian: Expert virus and malware removal to keep your systems safe. 🔄 System Specialists: In-depth Mac and Windows troubleshooting. 🖨️ Printer Pro: Local and network printer troubleshooting and repair. 🔑 Access Assurance: Windows and Mac password removal for when you're locked out. 🌐 Network Ninja: Comprehensive setup and troubleshooting of networks and WiFi. 🖥️ Business IT Setup: From new business computers to server configurations. 🛡️ Managed Services: Continuous, reliable IT management and support. I'm here to ensure your technology works seamlessly, so you can focus on what you do best. Let's connect and elevate your tech experience!

Overview

Current Top Pro

Hired 254 times

Serves Jacksonville, FL

Background checked

5 employees

20 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2016

Featured Projects

31 photos

Decommissioning Network
Network Support Services
Small Network
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New Office New Network
Network Support Services

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

146 reviews

89%

Read reviews that mention:

Tim P.

Jan 19, 2024

Hired on Thumbtack

It’s hard to know even where to start describing the standard of Ramiro's attentive service. The IT world is broken beyond belief: lots of snake oil peddlers who don't listen and don't care, and who are only in it to bill as many hours as possible. Lots of them have no idea what they're doing in the first place: I had three separate other professionals come and look at my computer issue prior to Ramiro. All three went down rabbit holes that were completely off base: when Ramiro walked in, I explained to him their theories as to what was wrong, and in 30 seconds he had immediately identified that those were not the issues at all, and what the issue was. He came to my home in the late evening as soon as he saw my texts asking for help (my computer was needed badly for a time-sensitive affair at work): 9:30 p.m. he showed up and worked diligently and expertly on my issue. He took my computer and returned it good as new the next day. The cost was 1/3rd of what it easily could have been and 1/10th of what I would have happily paid for the service (raise your prices Ramiro, trust me). For those of us who lack the time to become experts in computers ourselves, and so we need qualified help and sage counsel when these devices don't perform properly, Ramiro is like a lighthouse in the storm. Compared the other techs who didn't listen, guessed around, and missed the mark, he's in a completely different category of quality and service. Ramiro didn't just repair my computer, he repaired my standard of expectations as to what IT assistance can and should be. Will never use anyone else as long he's still in the business.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Dalmark Solutions LLC's reply

Hey Tim, Wow, I just read your review, and I’m honestly blown away by your kind words! Thank you so much for taking the time to share your experience. It really means a lot to me. I’m super glad I could help you out with your computer troubles. I know how frustrating tech issues can be (I’ve been there!), so I always try to get things sorted as quickly and efficiently as possible. Hearing that I was able to turn your tech nightmare around and save the day (especially in the nick of time for your work thing) is just awesome. Seriously though, it's clients like you that make my job so rewarding. Knowing that I’ve changed your expectations for IT support? That's the best compliment I could ever receive. And don't worry, I’m not going anywhere – I'll be here for any future tech headaches you might have. Thanks again, Tim, for your trust and for such an awesome review. If you ever need anything, you know where to find me. Best, Ramiro Dalmark Solutions LLC 469-216-1513

Computer Repair

Tiffany N.

Oct 16, 2023

Hired on Thumbtack

Ramiro's performance was nothing short of outstanding. His punctuality, in-depth knowledge, and approachable friendliness set a high standard for service. I wholeheartedly recommend his expertise and professionalism.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Dalmark Solutions LLC's reply

Thank you Tiffany for the great review!

Network Support Services

Tricia D.

Mar 11, 2024

Hired on Thumbtack

Ramiro has been in front of all our migration needs. He has been communicating directly with our corporate team to understand every aspect of our needs. Ramiro is exceeding our expectations.

Details: Commercial (Office) • Network setup and installation • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Dalmark Solutions LLC's reply

thank you very much Tiricia for the great review. I'm always here to help with your network needs.

Network Support Services

Sophia S.

Jan 30, 2024

I recently had the pleasure of working with Ramiro Barrera on a project that required IT work, and I must say, he exceeded all my expectations. From start to finish, Ramiro showcased an exceptional level of expertise and professionalism that deserves recognition. What truly set Ramiro apart, however, was his exceptional communication skills. Throughout the project, he provided regular updates, always keeping us in the loop and ensuring we were well-informed every step of the way. His ability to explain complex IT concepts in a clear and concise manner made the entire process seamless and easy to understand. I greatly appreciated his patient and professional approach, as it made working with him a great experience. I would highly recommend his services to anyone, as I am confident that he will deliver exceptional results each and every time.

Dalmark Solutions LLC's reply

I'm deeply touched by your generous feedback. It was an absolute pleasure working with you on your project. I'm glad that my efforts in communication and expertise met your needs and expectations. Your satisfaction and understanding of the process are of utmost importance to me. Thank you for recommending my services. I look forward to the opportunity of working together again in the future. Should you need any further assistance, please don't hesitate to reach out.

Gina S.

Jan 26, 2024

Hired on Thumbtack

Thank you so much Ramiro for the fast response and amazing job you did in getting our computer up and running again. You truly saved us and we look forward to working with you in the future.

Details: Commercial (Office) • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Dalmark Solutions LLC's reply

You're welcome! I'm delighted to hear that you're satisfied with the swift resolution of your computer issue. It was my pleasure to assist you, and I'm glad I could help. I'm also looking forward to any future opportunities to work with you. If you ever have any more computer-related challenges or any other assistance you need, please don't hesitate to reach out. Thank you for your kind words, and I'm here whenever you need support.

Network Support Services

Credentials

Background Check

Ramiro Barrera

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple. We charge for labor, parts, and distance traveled. Unless the business request Monitoring and Remote Assistance, then the pricing is based on their needs.
What is your typical process for working with a new customer?
Step one is sending a request for a bid on a project, Step two is us replying to your request, Step three is you agreeing to the bid and marking us as hired, Step four is you sending us your project location, and the Final Step is us going to your location and fixing the issues.
What education and/or training do you have that relates to your work?
I have an associated degree in Computer and Network Administration.

Dalmark Solutions LLC

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