FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront pricing with no hidden fees. Every estimate is done in person so we can assess the tree, the access, and any potential hazards before giving you a number. We never quote blind over the phone because tree work varies too much for that to be accurate or fair to you. Payment is collected after the job is complete and you are satisfied with the work.
- What is your typical process for working with a new customer?
We start with a free in-person estimate at your property. We walk the job, look at the tree or trees involved, talk through your options, and give you a clear price before any work begins. Once you approve, we schedule the job, show up on time with our full crew and equipment, complete the work safely, and clean up everything before we leave.
- What education and/or training do you have that relates to your work?
Our team has over 22 years of hands-on experience in tree removal, trimming, and emergency storm response in the Deer Park and East Houston Bay Area. We are licensed and insured, and we use professional-grade equipment with proper safety protocols on every job.