FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Clean Slate CO, our pricing is fair, transparent, and based on the specific needs of each client. While we do offer competitive rates, we don’t heavily discount our services because we believe in delivering consistent quality without cutting corners. Custom Quotes – Pricing is based on square footage, service type, and frequency. No Hidden Fees – All standard labor and basic supplies are included unless otherwise noted. Client-Provided Equipment – Some quotes may assume the use of on-site equipment or supplies provided by the customer. This will always be clearly communicated. Recurring Service Value – We offer modest savings for clients who schedule consistent, ongoing service. Our focus is on providing reliable, high-quality cleaning that adds real value to your business.
- What is your typical process for working with a new customer?
At Clean Slate CO, our process is designed to be simple, professional, and tailored to each client’s needs: Initial Consultation – We start with a quick phone call or site visit to understand your cleaning needs, space layout, and service frequency. Customized Quote – Based on your requirements, we provide a detailed, no-obligation quote outlining services, pricing, and schedule options. Service Agreement – Once approved, we finalize a service agreement that outlines scope, expectations, and timelines. First Cleaning & Walkthrough – We schedule your first cleaning and follow it up with a walkthrough to ensure satisfaction and make adjustments if needed. Ongoing Service & Communication – We maintain consistent service with open communication to address any updates, concerns, or feedback you may have. Our goal is to build long-term relationships by delivering reliable, high-quality service every time.
- What education and/or training do you have that relates to your work?
At Clean Slate CO, we believe in continuous improvement. Our team receives ongoing training to stay current on the best practices, products, and safety standards in commercial cleaning. We’re regularly trained on the services we provide, including proper sanitization techniques, equipment handling, and industry-specific cleaning protocols for offices, medical spaces, and more. This ensures we deliver consistent, high-quality results while maintaining a safe and professional environment for our clients.