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Hired 73 times
3 years in business
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Top Pro status
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I was very pleased with ADREC Junk Removal. He returned my call promptly, scheduled appointment and arrived on schedule. He was very polite and professional. A little pricey than others but customer service was worth the extra money.Jul 8, 2019Verified
The service Junk Removal provided was the best ever. I plan on doing more work with them in the near future. 5 stars!Jul 2, 2019
They arrived early for pick up which was great! They were friendly and professional. They even took some additional things that weren't included in our original list of junk. Their pricing is really affordable as well. Definitely recommend them.Mar 23, 2019Verified
Ridiculous prices. I needed a few things removed and they were charging $145 for 15-20 minutes for workJul 15, 2019VerifiedADREC Junk Removal's reply
Please take into consideration our our time and costs to travel to and from your location and landfill, hard labor, employee payouts and gas. All to which is well over 20 min of time. We were not hired for this job and not given an opportunity to demonstrate our services. A rating based solely on an estimate. We strive for excellent customer service and satisfaction and have successfully demonstrated that to our prior customers as you can see in our many reviews. It is unfortunate you feel this way. We wish you well and hope you can find the right fit for your needs.
Chris and crew were great. Rescheduled the day before without a problem and even showed up early...not normal in my experience with other El Paso contractors. I had a tough job for him with some really heavy bricks. It was removed in half a day. I highly recommend ADREC!Jun 15, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing system varies on the customers specific needs. We are fairly priced and we price our selves so the work is performed above average. We genuinely appreciate the many men and women who proudly serve and defend our country. To show our appreciation we offer a military discount on service and repair, anytime…any day! THANKS SO MUCH TO OUR ARMED FORCES FOR EVERYTHING THAT YOU DO! For our senior citizens we also proudly offer senior citizen discount, not on certain days of the week but, every day of the week.
- What is your typical process for working with a new customer?1. Speak with the client to find out more about their need to get the full scope of work. 2. Depending on the work, a proposal is written up and signed in addition to the quote information being shard. 3. An invoice is created based on the amount needed to begin the work. 4. Once the required payment is made, I begin work on your project. There are certain steps that are added to the process, depending on the type of work. Quotes may vary per type of job/estimate. Some jobs do not require an invoice or payment up front till the job is done.
- What education and/or training do you have that relates to your work?Most construction workers learn their trade through short-term on-the-job training after being hired by a construction contractor or a temporary-help employment agency. Although there are no formal educational requirements, high school classes in english, mathematics, blueprint reading, welding, and shop can be helpful. I have 15 years through on-the-job training.