Honest Home Services

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Duct and vent issues

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Introduction

We specialize in commercial/residential system installation, cooling/heating repairs, airflow resolution and installation, indoor air quality, maintenance plans, and inspections. We believe with our 20 years of combined experience, our fundamentals, and our desire to serve can meet the needs of our customers with 100% satisfaction.

Overview

Background checked

5 employees

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

47 reviews

5

98%

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2%

Past Customer

Feb 18, 2021

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From Google

Justin was incredibly kind to come out in icy road conditions to evaluate our heating unit as we were freezing in our house at 43 in the middle of a rare North Texas snow storm. After concluding our unit needed to be replaced, he stayed diligent in search for a warehouse that would open, as most were closed due to the in-climate weather, for him to get our unit and get it installed ASAP. When Justin was able to get the unit, he and his his crew showed up on time, were very professional, efficient, and personable. While evaluating the ducts for the new unit, they noted a duct in the master bedroom was small and wouldnt provide maximum efficiency so they added a duct and vent to improve air circulation. Justin and his crew were incredible!

Honest Home Services's reply

Thank you for the review!!! It’s always a good feeling to serve our customers well!! We look forward to working with you in the future.

Past Customer

May 4, 2021

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From Google

I am required to get 2 separate bids from my company. The first company that came out stated that we needed to replace both units in our building because they were beyond repairs at a cost of $15,000+ Mind you both units were still blowing out air, just not cold air. My second call was to Honest Home Services. Justin and Colton came out within a day and gave us a quote for repairs and fixed it on the spot. Any other company knowing we were recently told that both units would need to be replace would have agreed just to make more money off of us. Not these guys. I am so grateful that there are still HONEST companies out there. Thank you Justin and Colton for your honesty, knowledge, and for getting us up and running again. You have gained a lifetime customer

Honest Home Services's reply

Thank for your business!!! We’re honored to have gained another lifetime customer!!!

Past Customer

Jun 15, 2021

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From Google

Best Air Conditioning & Heating Company in Texas!

Honest Home Services's reply

Thanks Kevin!!!

Past Customer

Dec 4, 2021

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From Google

My apartment hired this company to check my AC. My AC has not been running properly since June. The old unit was being topped off with freon and the new unit is being topped off with freon. The new unit was installed the beginning of September and hasn't been running properly since installation. My unit only runs 6-7 minutes in a cycle then shuts off. It only runs 12-14 min in 1 hour. It is not running long enough to cool or dehumidify the apartment. I check my splits everyday and night and have been documenting this since June.The tech Jayme who came out to my apartment spent 7-8 minutes in my home. I explained to him what was going on with my unit but he acted like the facts I was presenting to him didnt matter. I asked him what would cause a unit to only run in 6-7 min cycles and he couldn't answer the question. He checked the split at air handler and in bathroom. He was so unprofessional the way he said out loud to the maintenance man "She is getting a 23 degree split in the bathroom," and maint man gave me a smirk on his face. He didnt even want to check the split in my bedroom which I told him my bedroom was the warmest room in my apartment.He didn't stay long enough to see how my AC was cycling nor did he even check for a leak.They left and went on the roof and never came back.I ended up hiring a reputable unbiased company to come take a look at my AC. The tech found my unit to be a pound or more low on freon.He checked the super heat and sub cooling.Maintenace had to add the freon and it hasn't been running right since freon was added.Honest Home Services misdiagnosed what was wrong. I was treated very unprofessional.I am a disabled female and require a proper working AC due to medical conditions..Please do your research before you hire Honest Home Services.It is not normal for a brand new unit to be a pound or more low on freon.

Honest Home Services's reply

Nothing in this review is truthful. You have consistently harassed us with phone calls and questions from a blocked number while refusing to give us your name or any actual issues going on with your hvac system. When we checked your system it was cycled off at 70 degrees. Please stop making up things and remove these lies from our listing. Thank you.

Past Customer

Jun 5, 2020

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From Google

Justin did a wonderful job with getting our A/C fixed. He was very polite, knowledgeable, and HONEST. The name of the company could not be more fitting for the service that is getting done!

Honest Home Services's reply

Thank you for trusting us with your business.

Credentials

Background Check

Colton Edwards

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
It's straight honest flat rate pricing. No overtime.
What is your typical process for working with a new customer?
We work with all customers the same way. We lead with honesty, integrity, and transparency. We are very solution oriented.
What education and/or training do you have that relates to your work?
Lindsey Cooper School of Refrigeration. 20 years of combined field experience. As well as countless continued education classes.

Honest Home Services

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