FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Team Enoch, we’re committed to delivering top-quality plumbing services at fair, competitive rates. You’ll never find hidden fees with us; just upfront, transparent pricing you can trust. We offer free estimates, flexible financing options, and seasonal discounts on select services to help fit your budget. Whether it’s a repair or maintenance, you’ll always know the cost before the work begins.
- What is your typical process for working with a new customer?
When working with a new customer, we begin by listening to your plumbing needs and scheduling a convenient time for a site visit. Our licensed professionals will assess the issue, explain your options clearly, and provide a detailed estimate. Once approved, we complete the work quickly, carefully, and respectfully—always leaving your space clean. Afterward, we follow up to ensure everything is working properly and that you’re fully satisfied.
- What education and/or training do you have that relates to your work?
All of our plumbing technicians are highly trained and work under licensed, certified professionals. Our team follows industry best practices and maintains up-to-date knowledge of the latest tools, technologies, and safety standards. This ensures that every job we take on is handled with expertise, professionalism, and lasting quality.