FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1- Transparent Pricing: We provide clear, detailed pricing so you understand exactly what you’re paying for—no surprises. 2- Fair & Competitive Rates: Our pricing reflects skilled workmanship, quality materials, and industry standards. 3- Exceptional Value: We focus on delivering long-lasting results that match the investment you make in your home. 4- Budget-Conscious Solutions: We work with our customers to find practical options without cutting corners on quality.
- What is your typical process for working with a new customer?
1- Initial Assessment: We begin with a thorough consultation to understand your concerns, whether it’s leaks, storm damage, general wear, or replacement. 2- Detailed Inspection: Our team performs a comprehensive roof inspection, paying close attention to problem areas and potential risks. 3- Clear Recommendations: We provide a detailed estimate outlining the scope of work, materials to be used, pricing, and expected timeline. 4- Scheduling: Once approved, we coordinate scheduling to fit your availability and project needs. 5-Project Completion & Updates: Work is completed by experienced professionals, with clear communication and updates throughout the process.
- What advice would you give a customer looking to hire a provider in your area of work?
Look for a company that takes the time to inspect, explain, and educate—not just sell. A reliable provider should be transparent about pricing, clearly explain your options, and never pressure you into work you don’t need. Ask questions, request photos or documentation of findings, and make sure you understand what’s included before moving forward. Most importantly, choose a team that communicates well and stands behind their work such as Team Enoch.