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About
SouthCoast Heat & Air... Now a part of Houston HVAC Alliance is a customer-oriented, industry-leading heating and air conditioning business, offering a full range of HVAC services for homes and businesses. We are committed to providing you with fast, professional services at competitive rates. We provide the know-how and expertise that you need to keep indoors comfortable, healthy and free from air pollution
We have a huge amount of professional pride in our work, from repair to installation. We do what's right for the customer and don't cut corners. Our goal is to leave your home or business in better shape than when we arrived.
Overview
Hired 42 times
Background checked
10 employees
3 years in business
Business hours
Sun7:00 am - 6:00 pmMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
Services offered
Duct and vent type
Heating
Building height
Single-level
Two-story
Three-story
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Exceptional 5.0
52 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Terin w.
Nov 13, 2020
•
Hired on Thumbtack
AMAZING SERVICE! Joseph found the problem and explained everything to me along the way, broke down everything I needed to replace and then guided me through a few other options! I will deff be using this company for all my future needs, and the price was just as amazing as the service!!!!
Details: Repair • Unit won't turn on or off • The power is on, but the fan won't run • Attic • Outside • House
Houston HVAC Alliance's reply
Thank you for the 5-star review, Terin!!
Central Air Conditioning Repair or Maintenance
Thumbtack U.
Dec 4, 2022
•
Hired on Thumbtack
Very easy to work with. My house was a challenge to come up with a plan because of a lack of attic access but they found a solution and got the job done right still
Details: Install ducts and vents • Install a new A/C unit • System recommended by the pro • HVAC specialist • Location recommended by the professional • 1,000 - 2,000 sq ft • One story • House
Houston HVAC Alliance's reply
Thank you for choosing SouthCoast Heat & Air, Fawn. We appreciate your business and are happy to hear that we were able to work with you to find a solution for your home. We want to make sure our customers are always satisfied with the services we provide, so thank you for taking the time to leave a review. If there is anything else we can do for you in the future, please don't hesitate to let us know.
Central Air Conditioning Installation or Replacement
Jerrin W.
Apr 19, 2022
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Hired on Thumbtack
Matt did an awesome job. He fixed my air mover and installed a new thermostat very quickly. Even gave me a little advice for future projects
Details: Replacement • Programmable • Central Heating / Cooling • House
Houston HVAC Alliance's reply
Thank you for the 5 star review, Jerrin! Matt is awesome.
Thermostat Installation or Repair
Ahmet T.
May 23, 2019
•
From Google
South Coast replaced both of our systems and did a great job. Joseph, who is the owner of the company, was with us from start to finish. Very knowledgeable, technically savvy, very professional and also humble. His primary goal was never to sell us the systems and make the money but helping us to understand the basics of a system and components of a system and then to help us understand our issues and needs and then help us to get to where we decided to go and can go. It was one of few great shopping experiences that I had in my entire life. The install crew chief Carlos and his crew was top notch. If you do have questions, just ask them, let them know and you can be sure that you will get an answer. If you have concerns, let them know and it will be addressed and taken care off. It has been a week and I am still getting calls or messages from them to check on their work and our satisfaction. This is too hard to find in today's world.
Houston HVAC Alliance's reply
Thank you for your excellent review, Ahmet! We're glad you had an outstanding experience.
Collins C.
May 22, 2023
•
Hired on Thumbtack
I can’t imagine working with any other ac company. Fair pricing and very responsive. I recommend them to all my friends and family.
Details: Repair • Attic • Outside • House
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
Kenneth Tobey
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing tailored to fit a variety of budgets. First-time residential customers can take advantage of our free diagnostic services. Our pricing is transparent, with no hidden fees. We provide upfront quotes and outline any potential costs before beginning any work. Additionally, we offer seasonal discounts and promotions to help customers save on installations and maintenance.
What is your typical process for working with a new customer?
When working with a new customer, we start with an initial consultation, either in person or over the phone, to understand their HVAC needs. Next, we schedule a free diagnostic service to inspect the system and diagnose any issues. Once we've identified the problem, we provide a detailed quote and explain the process. Our NATE-certified technicians handle the repair or installation promptly, ensuring minimal disruption. We also offer follow-up services and maintenance plans to keep your system running efficiently.
What education and/or training do you have that relates to your work?
All our technicians are NATE certified, which is the gold standard in HVAC certification. Our team undergoes continuous training to stay up-to-date on the latest HVAC technologies, systems, and safety standards. This ensures we are equipped to handle any HVAC challenge, from basic repairs to complex installations.
