About this pro
9 years in business
45 hires on Thumbtack
Really great experience with this company. The owner, Jacob, reached out personally and answered my 10 million questions and was willing to work with me to find the right solution for my dryer vent situation — which had A LOT going wrong. They also provided a thorough, FREE estimate within a day of my original request. Every other company I spoke with wanted to charge just for the estimate. Work was top notch and speaks for itself from the before/after photos they showed me. I can finally do laundry worry free and know I’ll be in good shape for many years until I need to call these guys for another cleaning. I spoke with three employees total and all were punctual, courteous, professional and kind. Highly recommend!Oct 16, 2018VerifiedHomeSafe Dryer Vent Cleaning's reply
Becky, You're so kind. Thanks for sharing your story and experience with us. We all genuinely appreciate you allowing us to come out and help and we appreciate you taking the time to let other people know how it all went. Thanks again. All our best to you. -The Entire HomeSafe Team
Great service and did the number one thing that should be done by all who come into a home ---- he put on shoe covers, took them off b4 going outside and put them back on every time. This is a BIG DEAL and is missed by most. Great vendor!!!!! You could eat dinner inside the dryer vent now.Sep 25, 2018VerifiedHomeSafe Dryer Vent Cleaning's reply
Hi Lawrence, Thanks again for having us out to help with the dryer vent and another BIG "Thanks" for sharing a little about your experience with us here on Thumbtack. It's always fun to help people solve a problem, but it's especially fun when they genuinely appreciate HOW we do it--with THEM in mind, every step of the way. We'll be sure to share your review with the technician. Thanks again and "Happy Drying!" Sincerely, -The Entire HomeSafe Team
We had a terrible experience with a different company. Not only did HomeSafe come out and fix the issues from the previous company, they did an excellent job and provided before and after pictures. They were extremely thorough in there work. They were here over an hour cleaning, other company was here less than 20 minutes. Goes to show you get what you pay for!! Thank you HomeSafe!Sep 24, 2018Verified
The technician let me know when he would be there. He took pictures of before and after. Was very knowledgeable of my problem and explained what happened and how it would be repaired.Sep 21, 2018Verified
I had my dryers vent (two elbows) cleaned previously. The previous company left lint in the exhaust! Aaron(tech) throughly examined the situation. He spent several hours completing the work. The vent is now clean and the dryer works! I recommend this company highly!Jul 13, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Dryer vents run so differently from home to home (i.e., length, shape, number of turns/elbows, ease of access...etc.), so we offer a FREE, no-obligation inspection prior to any work being done. During the inspection, the technician will take several "before" photos of the inside of the dryer vent--both from the starting point (inside the laundry room) and the termination point (usually on the roof or the side of the home). After the inspection, the technician will go over the details of what he finds and then you decide what you would like him to do from there. No pressure, no gimmicks--we just want you to know what's going on so you can make an educated decision as to what you want done and then you tell us what you'd like us to do. We're always happy to help, however and whenever possible.
- What is your typical process for working with a new customer?Schedule a day and time for your FREE, no-obligation inspection. We schedule in two-hour blocks, so the technician will call or text you 20-30 minutes prior to his arrival. Our initial inspection is FREE and will generally take 10-15 minutes to complete. After the inspection, the tech will go over the findings with you (including showing you all the "before" pictures) an estimate of how long the work will take and give you an exact price quote for whatever work is recommended. Then, you tell the technician what you would like done. If you have any work done, we will email your invoice and include all the "before" & "after" pictures (within 1-2 business days).
- What education and/or training do you have that relates to your work?We are North Texas' first "Dryer Vent Specialists". We've been doing nothing but dryer vents since 2009.
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|