FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We always want the customer to be satisfied. On many occasions the work is great and we can give an excellent global price
- What is your typical process for working with a new customer?
We start by understanding exactly what the customer wants to accomplish. Depending on the project, we review photos or schedule an on-site evaluation to assess the work. We then explain the recommended solution, scope of work, and pricing clearly before moving forward. Once approved, we schedule the project, complete the work carefully, keep the customer informed, and review the finished work before completion. Clear communication from the first message to the final walkthrough is a priority for us.
- What education and/or training do you have that relates to your work?
Our experience combines years of hands-on construction and home improvement work with specialized training in different trades. We continuously improve our knowledge of installation methods, materials, tools, safety practices, and current industry standards so we can provide professional and reliable results for our customers.