Smith and Son Plumbing
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Water Heater Installation or Replacement
Installation was poorly and dangerously done, poorly in that they dumped rusty water in the attic, on the access stairs, and on the laundry room floor due to not draining the tank before removing it from the attic, and dangerously in that I reported a gas leak and they did not come out to fix it until the next day. When they did not show after an hour I called the gas company and they came out within 20min and found that a fitting to the new water heater was left finger tight which seems unbelievable but I lived to tell the tale.Jun 14, 2019Verified
Christian was awesome. Installed a while home water filter quickly and professionallyI would recommend anyone use this great businessMar 8, 2019Review from Google
We had several items that needed to be looked at and Reuben's insight on our older home was great. He provided detailed explanations and we have a better picture of how we need to tackle everything. Thank you!Jul 5, 2019Verified
I requested a bid to replace bathroom drains in 1952 pier & beam home. Their bid was less than half bid by another company. They were quick to respond when the tech could not keep the appointment because another job ran over. He rescheduled for the next day and got the job done! Will use them again!Jun 15, 2019Verified
Plumbing Drain Repair
Good experience overall. I was able to easily schedule and appointment and their text before the come service allowed me to save time and not wait around all day.Mar 21, 2019Verified
License Type: Plumber – Master (TX)
License Type: Plumber - All (TX)
Ricky Smith Jr
- What should the customer know about your pricing (e.g., discounts, fees)?We offer a free, in person estimate for all customers. We give upfront pricing on all jobs for your approval before we start work.
- What is your typical process for working with a new customer?As a new customer, the process starts with a phone call to schedule a free upfront estimate. In most cases when you accept our pricing, we can start the work to get your issue resolved right away.
- What education and/or training do you have that relates to your work?Rick is the responsible master plumber for the company and has been licensed for over 15 years. Rick was trained from his father who has been a master plumber since 1970. All of our plumbers are licensed and all of our apprentices are registered to work in the state of Texas.