FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer straightforward hourly and project-based pricing with no hidden fees. Package pricing is available for clients who need regular, recurring support. We're happy to provide a free consultation so we can give you an accurate quote based on your specific needs.
- What is your typical process for working with a new customer?
We start with a free consultation — by phone — to understand your needs and priorities. From there, we put together a plan that fits your schedule, whether that's a one-time project or ongoing weekly support. We stay flexible and adjust as your needs change.
- What education and/or training do you have that relates to your work?
Our team brings experience in home management, customer service, and senior support. All team members are thoroughly vetted, and we are fully insured. We stay up to date on best practices for working in homes with families and elderly clients.