John was extremely professional and helpful when it came to fixing my PC. Last night I posted my request, and he contactede within minutes to schedule an appointment the following morning. When he arrived, he began working immediately and fixed the issue within 45 minutes (mainly due to a slow computer). I highly recommend john for your computer repair needs.

Harry just completed the most thorough and in-depth repair of my computer ever. He takes meticulous notes so his repair path is visible to all and explains his work along the way. My computer had 4 years of browsing music websites (I'm a songwriter) which can be sticky with all sorts of viruses so he really had his work cut out for him. I recommend him highly. ~Blane Cox

Norman was a pleasure to work with. He was easy to communicate with, professional, and was able to repair our computer within a short span of time. I would gladly call him again.

After repairs, computer worked as if it were brand new! Worked very fast, improved Microsoft word, and windows. Didn't take long at all. Reasonable price for it all.

We had a power surge and it did a fair amount of damage. Daniel did a great job getting us back up and running. He repaired a large 4k TV and revamped our entertainment cabinet.

Was prompt and knowledgeable. Fixed my computer trouble and the price was quite reasonable. Will use him again.

My relatively new Dell PC would not boot. It was just a few months out of warranty. The errors indicated that there was something wrong with the memory. I bought new memory, swapped it out again and again, and still it would not boot. I found John on Thumbtack and am so glad that I did. I dropped the computer off to John and he had it working again in just a day. He somehow fixed the memory issue, but then Windows would not start correctly, so he backed up all of my files and did a restore of the computer to factory Windows 8 settings, and then even did an upgrade to Windows 10. He then re-loaded all of my files and even offered to load Acrobat reader for me. All the while he kept me informed, via text and email, of what he was doing. I was able to drop off and pick up my computer at his house on weekday evenings, so it doesn't get much more convenient than that. John really went above and beyond in his efforts to get my PC running again. He even followed up with me to see how the computer was running and sent me information on how to configure Windows so that it would do automatic backups, which I hadn't been doing. I recommend John very highly. He has been an IT professional for many years and is incredibly knowledgeable. He's also a real nice guy. The best part of all of this, besides the quality job that he does, is that the total cost was $50. I'll be recommending him to my friends and family when they need computer repair/assistance.

Jeremy was phenomenal throughout the entire process. Although he never touted it, I now understand and am recipient of, the fruits of his efforts in getting a BA in IT with a concentration in Networking, GPA 3.56/4.0 and a Masters in Information Systems, IT, from the University of Phoenix, along with a variety of licences. Jeremy took great strides to understand my computer issues, running many tests from beginning to end, reflecting his need, not to mention desire for, accuracy and to find the best solution. In addition, he questioned if I had any photos or important material on my computer I wished to save first should there be any loss; he had a large external drive in his car he wished to transfer the material to for fear of losing it. This confirmed that he was not only proactive, but he knew how to “connect the dots,” a skill not always predetermined from birth. There were a few technicians before Jeremy that I paid through companies I was affiliated with, all ultimately doing the same thing, and my computer kept failing every few months. I said nothing to Jeremy about what they did; that said, Jeremy came back with something different. He said one of my drives was out of commission (I had a dual drive, and I knew this), but the other was going bad and I needed a new one. He requested he take my machine, find a good price on a dual drive, and get it to me soon. The following day he contacted me with a very good price for one solid state drive, told me he could set up the bad one for storage, gave me a wonderful price for labor after all the time spent on my computer and had it to me that day. Bottom line, Jeremy was intuitive, honest, intelligent, extremely personable, professional, knowledgeable and patient. Further, he kept in contact. The end result was that my computer was completely restored, faster than before, at a great price, the work was completed expeditiously and as an extra bonus … my laptop was returned cleaned and looking brand new. I strongly recommend Teach Me Technology, LLC for any of your computer repair needs. Thank you, Jeremy, and if you need a reference, you have my permission to give that person my cell number in order to contact me!

John took my computer while I was away on vacation with family. He continually contacted me when there was a question or concern and kept me updated, daily as the progress continued. Initially, I had taken my laptop to Fry's and was confused by all of the problems they said I had. While at Fry's I met John, who was a customer, and he asked me what the problem was with my laptop. He indicated that, if I went with Fry's quote, I needed to ensure that they did not charge me for another copy of Windows 7 because it was already installed on my laptop and could be reinstalled after fixing or replacing the hard drive. He gave me his phone number and I decided to call him to discuss this when I got home. I called John and he asked me a lot of questions about the laptop and came to the conclusion that the problem was less serious than was described. He indicated that he could take a look at the laptop and run several programs to assess it's issues. I took the laptop to him and over the period of a week found that the original assessment of 'replacing the hard drive,' purchasing and reinstalling Windows 7 and buying another copy of Microsoft Office was false and he would start working on the fix that very day. He called me for permission to buy 'recovery dvd's from Gateway to ensure that the correct software would be installed with the proper drivers, etc. He indicated that the major problem with the laptop was that it had been used and not 'optimized' for so many years that the software had become corrupted with conflict of drivers, etc. By the time I got home the following week, he had diagnosed the entire laptop, performed a COMPLETE backup of my entire laptop files and re-installed the laptop to Gateway factory specifications, all without charging me any additional fee. Most of what was done did not require me to pay for more software or hardware. John knew what he was doing and my laptop is working better than when it was delivered, brand new. The hard drive did not need to be replaced and I was ecstatic about the work he performed. I can honestly say that he saved me over $250 in repairs that were unneeded and my laptop has never worked better or faster. I will certainly call him again, if the need arises. I appreciated his patience and efforts with this technically challenged individual!!!! If you need someone to fix your computer, laptop or network, you need to contact John because he will give you the best quote and keep you informed, daily of the work he is doing. You can't go wrong with his services.