FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most of our prices are based on quantity of hours. If needed we will do a "project rate". We also have memberships that will ensure a certain number of hours we will work for the client you each month.
- What is your typical process for working with a new customer?
We always give complimentary consultations so both our Lifestyle Assistant and the client can get to know each other better. The consultation usually last 30-60 minutes. Once both parties determine we are a good fit for the services we will send out a detailed service agreement based on what was discussed. We understand our services are sensitive since we are in your home and taking care of what is most valuable to you. For this reason we are insured and fingerprinted with the City of Houston.
- What education and/or training do you have that relates to your work?
I am trained in hospitality with a B.S in Hotel and Restaurant Management from the prestigious Conrad N. Hilton. I have been in the service industry for more than a decade. I have experience in Real Estate specializing in staging, planning and preparing business and special events, organizing homes and businesses, and of course servicing the public as well as individuals. Before opening Here to Help Concierge I was in Hotel Sales and Catering. Each family or business has different needs and we welcome meeting those needs to the best off our ability.