FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, our pricing information is available on our *******, or you can contact our customer service representatives for more details. We believe in transparent pricing and strive to provide the best value for our customers.
- What is your typical process for working with a new customer?
Our typical process for working with new customers starts with an initial consultation to understand their specific needs and requirements. We then provide them with a tailored solution and a detailed proposal outlining the scope of work, timeline, and cost. Once the proposal is accepted, we begin the implementation phase, where our team works closely with the customer to ensure a smooth and successful project execution. Throughout the process, we maintain regular communication, provide progress updates, and address any concerns or questions that may arise. Our goal is to establish a strong relationship with our customers and exceed their expectations.
- What education and/or training do you have that relates to your work?
I as a Master Texas Plumber am required to have a license issued by the Texas State Board of Plumbing Examiners (TSBPE). To obtain a license, individuals must meet certain education and training requirements, which include completing a plumbing apprenticeship program, gaining relevant work experience, and passing the plumbing exam administered by TSBPE.