FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
PRICES ARE ESTIMATES Due to Thumbtack's automatic quoting system, we provide estimates to you immediately. We do confirm prices with each customer so that you have the best and most transparent experience with us.
- What is your typical process for working with a new customer?
In order to book your appointment, we need your phone number, email, and address. We have flexible scheduling so reach out to us with this information and we'd love to get you set up. For carpet cleaning, expect around 3-5 hours to allow your carpet to dry.