Bills PC and Tech Repair, we are dedicated to achieving excellence in every aspect of our business. We uphold a strong standard of integrity, guided by principles of fairness, honesty, and personal responsibility. Our distinction lies in the superior quality of service we deliver to our customers.
Our technicians possess extensive knowledge of the trade and the technical proficiency that defines true professionalism. Above all, we remain attentive to our customers’ needs, ensuring their concerns form the foundation of our operations.All technicians at Bills PC and Tech Repair are CCNA*and Windows 10 ensuring that every customer receives service from a qualified professional.
Warranty Description
Bills Quality Assurance Warranty
Bills PC and Tech Repair (BPCTR) provides a one-year complimentary warrantyon all devices and hardware sold. This warranty offers customers peace of mind, guaranteeing that products are free from defects in materials or workmanship during the coverage period.
Customers may extend the warranty beyond the initial year for a fee determined proportionally to the device’s value at the time of expiration.
Please note that the one-year warranty excludes degradable components, including but not limited to SSDs, hard drives, screens, and power supplies. A degradable component is defined as any part subject to natural wear, aging, or failure over time. This exclusion does not apply to cases, fans, CPUs, coolers, graphics cards, or motherboards.
Damages Policy
In the event that a BPCTR technician causes damage to a product or piece of equipment, the customer will receive a free repair. If the item is deemed unrepairable, it will be replaced at no cost to the customer. However, any product damaged—intentionally or unintentionally—by the customer will no longer be covered under any company policy or warranty. Customers may dispute such cases, and BPCTR will review each matter in good faith to determine an equitable resolution.
Quoting
please allow for a maximum of 5 business days for all quotes, although this is our maximum quotes are typically completed within 1-3 business days.
