FAQs
- What education and/or training do you have that relates to your work?
Aside from at least an Associate in Applied Science (or equivalent experience) required of all of our technicians, we maintain RIGOUROUS industry standard testing, updating, and workshops to make sure that EVERY tech is prepared, EVERY time, no matter what. You can rest assured that when we send a technician to you, you are getting a quality, bankground checked, licensed, bonded, insured, professional computer tactician. We believe in providing you the BEST, not the ones that are 'good enough'. We recieve over 200 applications for employment every quarter, and we typically hire less than 1.5% of them. We WANT the best for you, therefore we EXPECT the best from ourselves and our techs. (QUALITY over QUANTITY)
- What types of customers have you worked with?
We deal with all types of computer repair, both hardware and software related. Our most common jobs include virus/spyware/malware removal. There are some really nasty things out there on the internet today. Stay protected--let us handle all your computer security needs, both residential AND commercial.
- What advice would you give a customer looking to hire a provider in your area of work?
Brand trust means alot in a down economy. Can you find services cheaper...yes. Can you find services BETTER?--we don't believe so. Here at Nerds-our mantra is this: QUALITY over QUANTITY, and our customers speak for us. Over 72% of all our customers are REPEAT and REFERRAL, meaning that we have one of the highest averages in the entire world-wide IT industry. We seek to provide only the best of services so you, our customers, can continue on with the productivity you have grown to love, and that you indeed deserve. No matter the issue, small or large, computer related, networking, business, or home use, we can serve you both ON SITE, and in our NEW STORE. Let us know how we can serve you today, and we will even take 25.00 OFF your first service when you mention this.