Introduction: I have over 5 years of hands-on computer support, including, but not limited to the following:
* Networking (Client/Server)
* Desktop/Laptop Support
* Virus Removal
* Operating System Upgrades/Imaging
* Computer Maintenance (Data Backup/Recovery, Defragmenting, Disk Cleanup, and Updates)
* Proficient in Windows XP, Vista, 7, 8.1, and Microsoft Office 365 Suite
* Hardware Configuration
* Security Software Installations
* User Training/Support
I am proficient in troubleshooting computer-related problems in person or via telephone.