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About
Note: Dear customers, please don’t contact me for monitor screen replacement. Remember when you text me, Thumbtack will charge me for each customer reaching me, no matter what reason.
We have more than 10 years experience providing high quality IT support services. We offer professional, fast and friendly services. Our prices are competitive, and our goal is your satisfaction.
Finding a solution to your device with minimum hustle and cost from your side and making it performs the way it's designed to perform is my happiness.
I like to serve and solve problems even if it is no refundable or low cost and I did that with my community especially whose not working.
Overview
Hired 91 times
Background checked
1 employee
27 years in business
Business hours
Sun11:00 am - 7:00 pmMon2:00 pm - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
2020
2018
2017
Services offered
Computer issue
Cracked or damaged screen
Slow computer performance
Virus or malware
System error or blue screen
Computer type
PC
Mac (Apple)
Desktop or laptop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
87 reviews
5
92%
4
6%
3
1%
2
1%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Toni T.
Jul 17, 2020
•
Hired on Thumbtack
This pro is very good at what he does. Could not believe he was able to fix this old computer. It was like new. Unbelievable! My computer works flawlessly. Will definitely recommend him and use him again in the future!
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.
Computer Repair
Chris E.
Sep 9, 2020
•
Hired on Thumbtack
Quality and professional work. My computer crashed and Houston IT , brought it back to life. I was able to wait in my car while he worked on it. He price much more reasonable than others. I will definitely call him for any of my computer issues.
Details: PC • Desktop • Virus or malware • My home, venue, etc.
Computer Repair
Sam D.
Apr 28, 2020
•
Hired on Thumbtack
Akeel is good at what he does . Due to COVID crisis I had to revive a old laptop for my daughter to use for online classes . It had the Windows blue screen/ restarting error message . He arrived on time , diagnosed it, told me what the problem was and took it with him . He kept me updated on the work. He fixed it, replaced my slow HDD with a new SSD (that I provided) and extracted data from laptop. His pricing is very reasonable . Laptop works just fine now. I highly recommend him.
Details: PC • Laptop • System error or blue screen • At the pro’s location
Computer Repair
Steven T.
Sep 5, 2020
•
Hired on Thumbtack
Houston ITech did an amazing job with my PC. Before repair, my PC’s performance was really slow and would frequently not boot up. Now my PC is running faster than ever. Fair prices and very responsive! Would recommend him to my friends and anyone needing a tech repair.
Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc.
Computer Repair
Nick H.
Sep 13, 2017
Responded to request quickly, arrived exactly on time after calling and telling post-Harvey traffic was delaying him. Solved audio/driver problem for me in less than one hour, gave me professional advice on how to avoid future problems, removed excess cache data to enhance PC performance. Definitely will use him again.
Computer Repair
Credentials
Background Check
Akeel Mahmood
FAQs
What is your typical process for working with a new customer?
Getting to know the client, ask him questions about the problem and pay attention to every detail relevant, as well as keeping the client up to date through the process of repair.
What education and/or training do you have that relates to your work?
A+ IT Professional Certificate. In addition to many professional development courses in IT support and computer repair
What types of customers have you worked with?
Work with all sort of costumers both individuals and commercial in the States as well as overseas costumers.
