If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Experienced Computer Repair Service.
Every problem that you would experience with a PC/Laptop can be solved!
We never cut corners, even when it will take more time.
We always try to offer affordable solutions and ensure we deliver
high-quality work.
We offer free consultations and make sure every client is fully satisfied!
Overview
Hired 118 times
69 similar jobs done near you
Background checked
4 employees
8 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
157 reviews
5
94%
4
1%
3
0%
2
1%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Xavier K.
Oct 27, 2025
•
From Google
The guy working there at the time was spot on with communication. He was precise and even with his tight schedule made room for me. When I was arriving late to pick up my pc, Due to uber issues. He waited for me to return, and even answered all of the questions I had for him. Thanks to him my pc now works even after I had spilled carbonated liquid on my pc.
Clout D.
Sep 3, 2025
•
From Google
Thank God you guys were there when I needed you most! The biggest delay was due to the part needing to be shipped but once it was delivered it was done in a couple hours! Thanks to you guys im back on my PC and working just fine!
Joshua M.
Aug 23, 2025
•
From Google
Battlefield 6 Beta secure boot caused all sorts of problems for me, picked this shop due to the high rate of very positive reviews. The team when through it component by component, found several issues, straightened out the BIOs, installed a new PSU and GPU, gave great advice, showed a high level of professionalism, and were patient with me asking questions and giving me my thoughts. They never treated me like a dummy. I will be utilizing their shop again for future upgrades rather than risking mistakes on my own. Thanks guys
Kevin P.
Sep 11, 2024
•
Hired on Thumbtack
VERY expensive, but they had to do more than just replace the laptop battery. The only other downside was that they wiped all my data and most apps while working on the motherboard. I'd be more upset, but this machine was used mainly as an entertainment hub. Glad to have it back! Nice people. EDIT: The company has since addressed my concerns. For the amount of work done, the price was reasonable and the repairs necessary.
Details: PC • Laptop • Computer not turning on • At the pro’s location
Positive Technology's reply
Thank you for your feedback! We truly appreciate your honesty and are glad to hear that you're generally happy with our service. We understand the importance of your data and took every step to communicate and confirm the necessary actions before proceeding with the repair. To help with the costs, we applied a discount for the battery replacement and provided complimentary delivery.
Your satisfaction is our priority, and we are always here to assist further with any of your needs. If there's anything more we can do, please let us know. We'd love the opportunity to continue serving you in the future.
Computer Repair
Antonio V.
Jul 3, 2025
•
From Google
Came in to diagnose my broken PC. They quickly diagnosed, repaired, or replaced the broken components, and maintained good communication throughout. Good experience overall!
Credentials
Background Check
Adil Derya Erguc
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Positive Technology offers flat fees for computer repairs that are dropped off to our location.
We also offer on-site service, which is billed hourly.
Clients can simply call or message us to get pricing information. And we'll share our prices transparently upfront.
What is your typical process for working with a new customer?
Our clients reach out to us via online messaging, or by calling/texting our office, and mention the problems with their computers, tablets, phones, network, etc. We try to provide transparent and upfront pricing. They may then choose to drop off their computers, or request us to pick up their device from their location.
What education and/or training do you have that relates to your work?
The business owner boasts over 20 years of experience in working with computers, networks, IT equipment, as well as software and hardware troubleshooting. Additionally, our repair technicians undergo rigorous training in the IT field. They are carefully selected to ensure they provide the best experience and deliver top-quality work for our clients.
