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About
SWIVEL360 is a veteran owned technology company that provides computer and network technical support for small businesses and home office users. We are passionate about technology and people. We are patient and help our customers with their technical problems until a resolution is found. We would love to assist you!
Overview
Hired 4 times
Background checked
5 employees
9 years in business
Business hours
Sun10:00 am - 11:59 pmMonClosed
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Services offered
Computer issue
Slow computer performance
Virus or malware
System error or blue screen
Clicking or grinding noise from hard drive
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, value, and work quality.
Exceptional 5.0
6 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mary Allison S.
Mar 4, 2019
Swivel Technologies was great with their remote support customer experience. I contacted Swivel for remote configuring of my computer, WiFi, and printer. We discussed anti-virus solutions and they configured a backup solution for my data. Swivel listened to my concerns and proposed a solution that’s been working great so far. I have recommended them to family and friends.
BRITTANY C.
Mar 5, 2019
I contacted Swivel when I needed I moved into my new home. I used them to setup my home office. I found the rep to be knowledgeable, personable, and thorough. I recommended Swivel to my friends and they love the remote support service they offer. I will definitely contact them again.
Shakti B.
Feb 28, 2019
Michael was punctual, professional but most importantly handled the problem. I would use him again.
Celeste B.
Mar 1, 2019
Very professional and were extremely friendly. We with me remotely, also provided same day assisted with everything we needed. Would highly recommend them to my friends and family! Fantastic service
Freddy C.
Feb 9, 2023
•
Hired on Thumbtack
I am very happy with service.👍🏻
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Credentials
Background Check
Michael Hornsby
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flexible and varies by project or issue.
What is your typical process for working with a new customer?
Our typical process is to listen to the customer. Next step is to replicate the issue and pursue a corrective course of action.
What education and/or training do you have that relates to your work?
I have over 30 years of IT experience in the private sector. I have manage projects, perform server and network maintenance, as well as desktop support. I hold a BA from Arizona State University in Organizational Leadership. I am also a military veteran where I held a Top Secret military clearance.
