SWIVEL360

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Computer issue

Computer type

Desktop or laptop

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About

SWIVEL360 is a veteran owned technology company that provides computer and network technical support for small businesses and home office users. We are passionate about technology and people. We are patient and help our customers with their technical problems until a resolution is found. We would love to assist you!

Overview

Hired 4 times

Serves Houston, TX

Background checked

5 employees

9 years in business

Business hours

Sun10:00 am - 11:59 pmMonClosed

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Services offered

Computer issue

Computer type

PC

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for professionalism, value, and work quality.

Exceptional 5.0

6 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Mary Allison S.

Mar 4, 2019

Swivel Technologies was great with their remote support customer experience. I contacted Swivel for remote configuring of my computer, WiFi, and printer. We discussed anti-virus solutions and they configured a backup solution for my data. Swivel listened to my concerns and proposed a solution that’s been working great so far. I have recommended them to family and friends.

BRITTANY C.

Mar 5, 2019

I contacted Swivel when I needed I moved into my new home. I used them to setup my home office. I found the rep to be knowledgeable, personable, and thorough. I recommended Swivel to my friends and they love the remote support service they offer. I will definitely contact them again.

Shakti B.

Feb 28, 2019

Michael was punctual, professional but most importantly handled the problem. I would use him again.

Celeste B.

Mar 1, 2019

Freddy C.

Feb 9, 2023

•

Hired on Thumbtack

I am very happy with service.👍🏻

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Credentials

Background Check

Michael Hornsby

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flexible and varies by project or issue.
What is your typical process for working with a new customer?
Our typical process is to listen to the customer. Next step is to replicate the issue and pursue a corrective course of action.
What education and/or training do you have that relates to your work?
I have over 30 years of IT experience in the private sector. I have manage projects, perform server and network maintenance, as well as desktop support. I hold a BA from Arizona State University in Organizational Leadership. I am also a military veteran where I held a Top Secret military clearance.

SWIVEL360

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