If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Bluefrog Plumbing + Drain of NW Houston is a family-owned and operated business dedicated to putting customer care at the center of everything we do. We employ only highly trained, experienced plumbing professionals—so you can trust your home is in expert hands.
From your first call to the final follow-up, we go the extra mile to ensure you feel informed, confident, and cared for every step of the way. We provide in-person estimates with up-front, transparent pricing, and take the time to walk you through your plumbing issue and available solutions.
We proudly stand behind our work with a satisfaction guarantee and ongoing customer support.
Call us today and experience plumbing the Bluefrog way.
Overview
Hired 95 times
Serves Houston, TX
Background checked
5 employees
8 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
Services offered
Sewer and water systems
Municipal water
Well water
Septic tank
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Great 4.8
129 reviews
5
93%
4
1%
3
1%
2
1%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Keith J.
6 days ago
•
Hired on Thumbtack
Blue Frog did a great job on a task I didnt want to do. Plus, I got helpful pointers on a job I was going to tackle on my own.
Details: No, repair is not urgent • Only one drain has issues • Other issue • House
Plumbing Drain Repair
Matt M.
Aug 5, 2025
•
Hired on Thumbtack
Outstanding experience. They showed up on time and quickly went to work. Even when the issue was larger they barely increased the quote. I could not recommend them more for any plumbing or ac repair issues
Details: Yes, repair is urgent • Only one drain has issues • Clogging • Leaking (problem area known) • House
Blue Frog Plumbing + Drain of NW Houston's reply
“Thank you so much for sharing your experience! We’re glad our team was able to quickly take care of the issue and provide a fair solution. Your recommendation means a lot, and we’re always here whenever you need plumbing or AC line help in the future!”
Plumbing Drain Repair
Hayden
Jul 15, 2026
•
From Google
Excellent customer service from the dispatcher Whitney to the technician Shane. They were able to squeeze me in the day I called. Communicated the issue and gave possible permanent solutions while still fixing the issue to get us back to operations. While we all want the cheapest cost of repair, their cost is comparable to other companies. One of the best experiences Ive had dealing with a service company.
Blue Frog Plumbing + Drain of NW Houston's reply
Thank you so much for your thoughtful review! We're thrilled to hear that Whitney and Josh provided you with excellent service from start to finish. We know how important it is to get your operations back up and running quickly, and we're glad we could accommodate you the same day. We truly appreciate your recognition of our communication, honest recommendations, and fair pricing. Thank you for trusting us with your repair—we look forward to being here whenever you need us again!
Pam H.
Dec 17, 2025
•
From Google
They arrived within the appointment time window, worked diligently to install a new toilet, and communicated well in giving details of what was done to complete the task. I'm very happy with their work.
Blue Frog Plumbing + Drain of NW Houston's reply
Thank you so much Pam for the great review! We’re glad our team arrived on time, communicated clearly, and completed your toilet installation efficiently. Your satisfaction means a lot to us, and we truly appreciate you choosing Bluefrog Plumbing + Drain of Northwest Houston. If you ever need anything in the future, we’re here to help!
Michael L.
Jan 16, 2026
•
From Google
I'm a repeat customer, and I am very happy with my most recent Bluefrog experience. My kitchen sink was clogged, and Bluefrog was able to schedule a morning technician visit. The technician, Lane, promptly arrive at my home and troubleshooted the issue. Lane's explanation was clear, particularly around pricing. Lane quickly completed the work and cleaned-up the area. Lane didn't try to upsell me on any additional services or subscriptions, which I appreciate. Overall, it was a great experience, and I will call Bluefrog again when plumbing services are needed.
Blue Frog Plumbing + Drain of NW Houston's reply
Thank you so much for being a repeat customer and for taking the time to share your experience! We’re thrilled to hear that Lane provided prompt, clear, and professional service and that you appreciated the transparent pricing and no-pressure approach. Taking care of the issue efficiently and leaving the area clean is always our goal. We truly value your trust in Bluefrog and look forward to helping you again whenever you need plumbing services.
Credentials
Background Check
Julie Hinton
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We will go above and beyond to thoroughly and accurately diagnose your plumbing problem and provide you with up-front pricing options while striving to meet your pricing expectations. We educate our clients about their problem and put the decision-making power in their hands once we provide possible estimates. We do not charge for an estimate under most circumstances (depending on the extent needed for proper diagnosis). We are continually evaluating our pricebook according to the market and our costs of operations. Our highest priority is to make you happy and confident in your decision to trust us for your plumbing needs!
What is your typical process for working with a new customer?
After making your appointment with our friendly office staff, you will get a call from our dispatcher when your licensed plumbing professional is on his way to your house to let you know when to expect him. He will arrive in van marked with our Blue Frog logo, and dressed in a neat and tidy collared Blue Frog uniform. He will be wearing a mask and gloves as well as shoe covers to make sure no dirt or germs are tracked in your house. He will take all measures necessary to properly diagnose your problem and give you honest feedback about what is needed to fix it. As he inspects the problem, he will access our pricebook on his ipad and begin building possible estimates you can choose depending on how thorough you would like to be with the repairs (permanent or temporary fix/ quality of materials etc). He will then discuss these options with you and make sure your questions are answered and you understand what it will take to fix your problem. If you choose to move forward, you will sign the estimate that you wish to go with and our plumber will perform the work right then. You will receive an emailed copy of your signed estimate right then and a signed invoice after the work has been completed to your satisfaction and payment has been received. Our plumbing professional will clean his work area and head to his next job. You will receive a follow-up call within the next hour to make sure that the job was performed to your satisfaction and the problem has been resolved.
What education and/or training do you have that relates to your work?
All of our plumbers are fully licensed and have 10+ years of experience in their field.
